Crowd Management

Join the dynamic team at the Alaska Airlines Center (AAC) as a Crowd Management member. Located on the campus of The University of Alaska Anchorage, AAC is a stunning 196,000 square foot facility that seats up to 5,000 spectators. AAC is home to the UAA Seawolves Men’s and Women’s Basketball, Volleyball, and Gymnastics programs. In addition, the AAC hosts music superstars in concert, world‑class comedians, family shows, and corporate and community events that bring the community together.

This part‑time position is an essential part of creating memorable experiences for event attendees.

As a Crowd Management member at the Alaska Airlines Center (AAC), you will play a pivotal role in maintaining a safe and secure environment for all events hosted at the AAC. Your responsibilities include but are not limited to overseeing the smooth ingress and egress of attendees, implementing emergency response protocols, and ensuring strict adherence to venue and university policies. Join our team and contribute to creating a secure and enjoyable atmosphere, ensuring the success of a wide range of events while prioritizing the safety and satisfaction of all guests.

To thrive as a Crowd Management member at the Alaska Airlines Center, individuals should possess strong interpersonal and communication skills to effectively interact with diverse groups of people. Patience, tact, and the ability to remain calm under pressure are crucial, as crowd management often involves handling various situations with professionalism and efficiency. Prior experience in law enforcement, military, event management or security, along with a keen awareness of safety protocols and emergency procedures, and the ability to enforce building and university policies would be valuable assets in ensuring a smooth and secure environment for both staff and attendees at the AAC.

Minimum Qualifications:

• Be at least 21 years old (age requirement to comply with state alcohol regulations).
• Active TAPS certification, or ability to get certification before first day of work.
• Hold a high school diploma or equivalent.
• Possess strong physical fitness and the ability to stand or walk for extended periods.
• Previous experience in event security, law enforcement, military, or a related field is advantageous.
• Exhibit excellent observational and problem‑solving skills to identify and address potential issues.
• Ability to remain calm and composed in high‑pressure situations and handle confrontational or challenging individuals.
• Ability to successfully pass a background check.
• Maintain flexibility to work evenings, weekends, and holidays based on event schedule.
• FERPA certification or certification completion within 30 days of the job start date.
• Title IX certification or certification completion within 30 days of the job start date.
• Behavior Based Safety (BBS) certification or certification completion within 30 days of the job start date.
• Workplace Harassment Prevention certification or certification completion within 30 days of the job start date.
• Protecting Payment Card Information training (annual training).

This is a part‑time, non‑exempt, temporary staff position located at the University of Alaska campus in Anchorage. New hires will be placed on the UA Temporary Salary Schedule, Grade 77, based on education and experience.

Salary: $20.47

This is a pooled position and applications are reviewed as needed. Submission of an application does not guarantee review or a job offer.

For questions regarding this position, please contact Brandon McKinney at bemcmckinney.

* To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907‑450‑8200.

The University of Alaska is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to policy of non‑discrimination against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.