Dental Office Assistant

DENTAL OFFICE ASSISTANT – PART TIME (MON, TUE, WED)

Dental Care of Solon is looking for a Dental Office Assistant with 2+ years of previous dental front office experience. The work schedule is Monday, Tuesday, Wednesday with a 7:30 am start time, 8:00 am–5:00 pm.

Dental Care of Solon, like each Heartland Dental supported office, is unique to the community and the patients they serve.

• Join a 17‑person team that thrives on collaboration, communication, and community
• Strong team support, a consistent schedule, and room to grow
• Work shift:
  
  Monday, Tuesday, Wednesday (7:30 am start time) 8:00 am–5:00 pm

Heartland Dental believes in supporting team members who provide the best patient care. As a Dental Office Assistant you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

• Greet and welcome patients as they enter the office to create a great first impression
• Manage front‑office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
• Use Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims, follow up on outstanding claims, verify benefits, and explain coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with providers and team to implement Heartland Dental systems to optimize office potential

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO
• Front‑loaded education and training, providing the opportunity to develop to your full potential
• Opportunity to be part of a secure company with 20+ years of industry experience, stable career with unlimited growth potential
• Access to on‑demand Daily Pay

• Experience working in a fast‑paced and customer‑centric environment
• Excellent communication and organizational skills
• Access to minimum PHI necessary for performing job‑related functions; regular HIPAA training required; must protect PHI and maintain data safeguards

• 2+ years of experience in a dental or medical setting
• 2+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

• Ability to perform essential duties satisfactorily with or without reasonable accommodation
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in‑person) periodically throughout the year
• TB test required for all new hires in dental office positions (not applicable in FL & TN)

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.