Relationship Banker - Solon Financial Center

This position is responsible for engaging clients in the lobby to educate and assist them with conducting transactions through self‑service resources such as mobile banking, online banking, or ATMs. The role involves accurately and efficiently processing cash transactions, having deep conversations with clients to understand their financial and life priorities, and connecting them to solutions that meet their goals.

• Execute the bank's risk culture and strive for operational excellence.
• Build relationships with clients to meet financial needs.
• Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grow business knowledge and network by partnering with experts in small business, lending, and investments.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience.
• Manage cash responsibilities.

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience & Branding
• Client Management & Client Solutions Advisory
• Relationship Building
• Business Development Pipeline Management
• Prospecting Referral Identification
• Referral Management

• Minimum education requirement:
  High School Diploma / GED / Secondary School or equivalent.
• Shift: 1st shift (United States of America).
• Hours per week: 40.