Data Platform Lead

Playaway Products is a company built on a simple belief: that everyone should have access to the joy of stories and learning, without barriers.

For more than 20 years, we’ve created thoughtfully designed technology that connects people to high-quality content from the world’s best publishers, developers, and studios. What started with a single pre-loaded audiobook player has grown into a family of products built for institutional circulation, where reliability, ease of use, and trust matter as much as innovation. We design for real-world conditions and make deliberate tradeoffs to prioritize access, durability, and ease of use over flash or novelty.

Today, we serve public libraries, schools, the military, and other institutional circulation markets. The work we do shows up every day in the lives of readers and learners, often in places where equitable access to technology and learning matters most.

As our products and partnerships grow, so does the opportunity to shape what access to learning looks like next. At Playaway, discovery begins with curiosity, and our culture values ownership, collaboration, and responsibility. This is a place for people who care about impact, are comfortable navigating ambiguity, and want to help build what comes next.

Playaway Products is based in Solon, Ohio, with a flexible work environment that supports how people do their best work, wherever they do it.

The Data Platform Lead is responsible for the reliability, integrity, and day-to-day operation of Playaway’s data platform, with Microsoft SQL Server at its core. This role serves as the technical steward of data across the organization, ensuring that upstream system changes, particularly within Net Suite, are evaluated and coordinated to prevent downstream disruptions.

The Data Platform Lead partners closely with application developers, system owners, and the Principal Solutions Architect to support the systems and applications that depend on the data platform. This role brings discipline to how data changes occur, establishes governance and standards, and helps mature the platform over time through improved reliability, performance, and operational consistency.

This is a hands‑on, individual contributor role with ownership of the data layer and cross‑functional leadership responsibility. While experience with integration platforms is important, prior Dell Boomi expertise is not required. The ideal candidate brings strong SQL fundamentals, exposure to ETL or middleware concepts, and the aptitude and willingness to learn and own new systems as part of the role.

• Serve as the technical owner and steward of data integrity across business systems
• Act as the data stakeholder in business process and system discussions, particularly when Net Suite or other upstream changes are proposed
• Assess, communicate, and help mitigate downstream impact of data‑affecting changes before implementation
• Establish and maintain data governance, standards, and change management practices
• Partner with the Net Suite Administrator to coordinate ERP changes with integration and application needs
• Communicate proposed changes clearly to development and business stakeholders
• Serve as an escalation point for data‑related issues

• Own the operational health of the SQL Server platform, including performance, availability, and capacity
• Monitor database health and proactively address issues
• Optimize queries, indexes, and stored procedures to support internal applications and reporting
• Partner with application developers on database design, schema evolution, and data modeling
• Support database deployments, migrations, and environment management
• Maintain backup, restore, and recovery procedures
• Ensure database security, permissions, and access controls are properly configured

• Be accountable for the reliability, correctness, and continuity of integrations between Net Suite and SQL Server
• Develop working expertise in Dell Boomi through hands‑on ownership, leveraging prior experience with ETL, integrations, or…