Director of Information Technology

* Director of Information Technology
* Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.

* Location:

Northeast Ohio
* A well-established professional healthcare practice in the Northeast area is looking for a
* Director of Information Technology*. This leadership role is responsible for overseeing all technology operations, infrastructure, and strategic IT initiatives within the organization.

The ideal candidate will be a hands-on technology leader who combines strategic planning capabilities with strong technical expertise and operational execution.

* Position Overview
* The Director of Information Technology will lead the organization’s IT infrastructure, systems administration, telecommunications, vendor management, and technology planning initiatives. This individual will play a key role in evaluating, implementing, and maintaining hardware, software, networking, and electronic practice management systems while ensuring stability, security, and cost-effectiveness.

This position requires both technical proficiency and strong collaboration with executive leadership to align technology initiatives with organizational goals.

* Key Responsibilities
* * IT Leadership & Infrastructure Management
* * Oversee all servers, network systems, and technology platforms

* Research, evaluate, and recommend hardware/software solutions and related services

* Lead system implementations and technology upgrades

* Manage and maintain network infrastructure, VPN access, and device connectivity

* Ensure proper backup systems, disaster recovery readiness, and system reliability

* Maintain inventory of all IT assets and network devices

* Systems & Network Administration
* * Install, configure, maintain, and troubleshoot servers, domain controllers, and database systems

* Support desktop operating systems, applications, and peripheral devices

* Manage user accounts, permissions, and system access controls

* Provide hands-on technical support for PCs, laptops, printers, and multifunction devices

* Telecommunications & Web Administration
* * Oversee phone systems, mobile device support, IP telephony, and voicemail systems

* Strategic Planning & Vendor Management
* * Collaborate with executive leadership on annual IT budgeting and long-term technology planning

* Participate in EMR and practice management software evaluation and selection

* Review and manage vendor relationships and contracts for cost-effectiveness

* Provide annual budget forecasts and cost projections

* Training & Internal Support
* * Train new employees on systems, network environment, and IT protocols

* Ensure effective communication and smooth operation of all IT-related functions

* Qualifications
* * Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)

* Minimum 5 years of progressive IT experience, including network and systems administration

* Strong knowledge of:

* Windows server environments and domain controllers

* Exchange Server administration

* Network configuration and troubleshooting

* Telecommunications systems

* Backup and storage systems

* Experience supporting electronic practice management or EMR systems preferred

* Strong diagnostic xrlwcon and problem-solving abilities

* Excellent written and verbal communication skills

* Highly organized with the ability to manage multiple priorities

* Professional presence and service-oriented mindset

* Ideal Candidate Profile
* * Hands-on technical leader who is comfortable rolling up sleeves

* Strategic thinker with cost-control discipline

* Strong internal customer service orientation

* Able to balance daily operational support with long-term planning

* Performance Expectations
* Success in this role will be measured by:

* Stability and performance of IT systems

* Effective cost management and budget adherence

* Collaboration with leadership and staff

* Successful implementation of technology upgrades and initiatives

Pay:
From $ per year

Benefits:

* 401(k)

* Dental insurance

* Flexible schedule

* Flexible spending account

* Health insurance

* Life insurance

* Paid time off

* Parental leave

* Referral program

* Retirement plan

* Vision insurance

Work Location:

In person