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Technical Support Representative

Job in Solon, Cuyahoga County, Ohio, 44139, USA
Listing for: TimeKeeping Systems, Inc.
Full Time position
Listed on 2026-05-18
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

We're looking to add a Technology Support Professional to our growing team.

Responsibilities
  • Provide world-class service to our customers via phone, email, and chat for hardware and software products.
  • Develop and improve your knowledge of our products and related technologies, including networking, authentication, hosted applications, and database.
  • Work from our headquarters in Solon.
  • Special projects related to product support.
We'd like to speak with you if you have:
  • Experience in a technical support or IT management role.
  • A "whatever it takes" attitude about customer service.
  • The desire to work someplace special, with talented and motivated colleagues.
  • Experience with cloud management or Microsoft Azure.
A great place to work
  • We're a small company where you can really make a difference.
  • Advancement opportunity.
  • Unsurpassed medical, dental, and vision coverage.
  • 401(k) program with match.
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