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End-User IT Support & Deployment Pro

Job in Solon, Cuyahoga County, Ohio, 44139, USA
Listing for: Socket.dev
Full Time position
Listed on 2026-08-08
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Socket.dev is seeking an IT Support Specialist to be the first line of defense for employee technology, delivering responsive support across desktops, laptops, mobile, printers, and collaboration apps.

You will manage user accounts, deploy devices, document activities, and escalate complex issues. Strong customer service and problem-solving are essential.

This role requires an associate degree or equivalent, Windows 11 and Microsoft 365 experience, and familiarity with IT ticketing systems.

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