Business Banking Specialist

Position Overview

Job : R220570

Location:

Solon, OH

As a Relationship Banker Business Specialist within PNC's Retail Branch organization, you will work in an in‑office environment focused on collaboration and customer experience.

• Acquire and expand share of wallet for consumer and business banking opportunities under $2MM in sales revenue, leading proactive lead generation and appointments inside and outside the branch.
• Manage and grow business banking relationships under $2MM in sales revenue, translating client information into actionable sales strategy.
• Develop ecosystem leadership inside and outside the branch as a COI, coordinating with partners such as PNCWM, PNC Private Bank, Business Banking and Mortgage.
• Deliver a differentiated client experience through advanced conversation skills, offering tailored solutions for deposits, lending, cash management, payments and investing.
• Help branch team identify opportunities and create referrals, collaborating closely with the Branch Manager and Business Banker.
• Engage clients in the lobby, educate them on products and technology, and solve problems efficiently to drive loyalty.
• Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.

Preferred skills:
Accountability, Banking, Client Loyalty, Customer Experience, Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales.

Competencies:

Banking Products, Business Acumen, Customer Experience Management, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Prospecting, Selling, Understanding Customer Needs.

Education:

Bachelor’s degree or equivalent combination of education and experience.

Experience:

Less than 1 year of professional experience or completion of a formal development program.

Certifications:

None required.

Base Salary: $52,500 – $87,500. Salary may vary based on geographic location, market data and individual skills, experience and education. Incentive eligible.

Medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long‑term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, backup child/elder care, adoption, surrogacy and doula reimbursement, educational assistance, robust wellness program.

Paid time off: maternity/parental leave, up to 11 paid holidays each year, 9 occasional absence days each year, 15–25 vacation days each year.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other categories protected by law.