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Spa Sales Associate-Fast track to Management Opportunities

Job in Solon, Cuyahoga County, Ohio, 44139, USA
Listing for: Hand & Stone Franchise Corp
Full Time position
Listed on 2026-08-12
Job specializations:
  • Sales
    Customer Success Management, Retail Sales, Client Relationship Management
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 16 - 18 USD Hourly USD 16.00 18.00 HOUR
Job Description & How to Apply Below

Benefits:

  • Childcare Discounts
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Competitive salary

Hand & Stone Massage and Facial Spa of Solon is currently seeking candidates that are goal oriented and passionate about client relations and experience. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage & facial.

This role is designed as a growth pathway. We believe in setting our leaders up for success. For that reason, team members begin in a Spa Associate role and grow into leadership position, as they complete training and demonstrate readiness while hitting targets. This allows you to learn our systems, culture, and service model before stepping into a leadership role.

Qualifications and Requirements:
  • Provide excellent customer service to members and guests
  • Ideal past experience would be working in membership driven environment
  • Welcome and greet members/guests upon arrival
  • Answer phones, book appointments, sell memberships, gift cards, and enhancements
  • Follow proper office procedures/file maintenance and HIPPA compliance
  • Promote health/wellness benefits of consistent massage therapy and skin care
  • Maintain a professional and clean work environment and appearance
  • Display a positive, energetic attitude
  • Be a team player
  • Possess Windows computer knowledge/skills
  • Perform various other duties as assigned
  • Be willing to take initiative in picking up new tasks around the office
  • Ability to multitask
Company Benefits:
  • $16-$18 per hour plus commission (commensurate with experience)
  • Flexible schedules
  • Professional and safe work environment
  • Employee discounts and free services
  • Employee referral bonus
  • Training

SA540

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Position Requirements
10+ Years work experience
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