Order Fulfiller - Level 3

Warehouse Order Fulfillment Operator

Receives, inspects, stores and distributes raw material, components, sub-assemblies and other products within the warehouse and Shipping/Receiving.

Essential duties and responsibilities include:

• Working more directly with internal departments.
• Making more decisions on one's own to balance department workload.
• Performing minor troubleshooting.
• Recommending improvement ideas and solutions with involvement from the plant management team.
• Capable of recognizing problems or discrepancies and making corrections using advanced inventory control systems screens.
• Working on his/her own and helping answer questions from less qualified associates.
• Moderate troubleshooting skills required.
• Receiving orders and entering data into SAP & RHOADS system.
• Conveying or appropriately moving materials and items from receiving to appropriate work centers or staging areas.
• Sorting and placing materials or items on floor, pallets, racks, shelves, mini-load bins or carousel locations, according to material segregation guidelines.
• Filling requisitions or requests for materials or other stock items and distributing items to necessary work centers.
• Picking assembly orders from stock and providing them to appropriate department.
• Marking materials with identifying information.
• Weighing or counting items for distribution within plant to ensure conformance to company standards.
• Maintaining stock orientation in primary and secondary storage locations.
• Using computer to enter transactions and maintaining inventory record accuracy by doing cycle counts audits.
• Doing SAP transactions to issue orders, move or adjust inventory and perform shop floor moves.
• Performing other miscellaneous duties as assigned in a safe and efficient manner.
• Capable of using lift equipment and other warehouse equipment.
• Visual verification and manual dexterity are required.
• Results oriented and ability to learn the various order fulfillment functions.
• Close attention to detail required.
• Basic computer skills and high attention to detail.
• Ability to add, subtract, multiply and divide using whole numbers.
• Can work with a high degree of independence.
• Support company philosophies, systems, and policies by displaying integrity on the job.

Education and/or work experience requirements:

• High school diploma or GED preferred.
• Must be fully qualified as a Level 2 Order Fulfillment Operator, meeting all skills/knowledge, performance, and competency requirements.
• To be fully qualified as a Level 3 Order Fulfillment Operator, you must meet all skills/knowledge, performance, and competency requirements to be eligible to move to Order Fulfillment Operator Level 4.
• Basic warehouse knowledge preferred.
• JLG level- OF2 – OF3.
• Capable of using tow motors, lift assist equipment and other warehouse equipment. Some visual verification and manual dexterity are required. Results-oriented and ability to learn the various order fulfillment functions.
• Customer Focus, Reliability and Integrity, Flexibility, Teamwork, Communication, Accountability.

Critical competencies:

• Direct and assist others in getting required support work completed in a timely manner.
• Independently display prioritization skills.
• Understand and anticipate the internal customers' needs and initiate action to meet them.
• Meeting customer needs is their driver.
• Drives improvements and helps others make a positive impact on quality and plant metrics.
• Along with providing it themselves, encourages others to provide reliable information.
• Acts as a direct liaison with product, process and quality Engineers to ensure appropriate application of technology.