Case Manager: Recovery & Community Resource

General

Assist individuals eligible under the state plan in gaining access to needed recovery supports, medical, social, educational, and other services.

• Assessing the individualized needs of an individual
• Coordinating the provision of services
• Documenting services and outcomes.

• Bachelor’s degree in social work or the human services field
• Must have a current driver’s license

• Be self‑motivated
• Possess excellent written and verbal communication skills
• Have a strong working knowledge of computer skills and the use of search engines
• Be able to handle crises in a calm and supportive manner
• Maintain a positive, professional attitude toward clients and staff

• Maintain confidentiality and comply with HIPAA laws
• Adhere to program policies and procedures
• Excellent time management and organizational skills
• Provide holistic and comprehensive case management
• Maintain a professional code of ethics
• Maintain open communication with clients
• Document all sessions with clients
• Maintain a community contact list
• Attend weekly staff meetings or conduct meetings as necessary
• Participate in staff training and state regulatory training

• Create a safe and healthy environment for clients
• Have a sincere commitment to the client’s recovery
• Transport clients to appointments when necessary
• Monitor the client’s emotional well‑being and behavior
• Connect client with family and community resources
• Connect client with legal entities when necessary
• Motivate clients toward goal achievement
• Meet with clients weekly
• Help residents with long‑term care plan development and educational resources