Lake Compounce - Seasonal Park Services Host

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family‑held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose:
Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal‑opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

Do you love working outside and engaging with people? Do you have an eye for detail and take pride in your ability to tidy up a space? The Park Services Team is dedicated to keeping each location’s public areas clean and presentable at all times. This role is perfect for someone who enjoys interacting with others and providing exceptional customer service.

The candidate should be happy to be constantly moving and readily seeking out the next task. Working as a Park Services Host is a great way to gain valuable customer service, decision‑making, and problem‑solving skills.

• Maintain the cleanliness of the park in both outdoor areas and indoor office spaces
• Execute cleaning tasks as outlined in training and Standard Operating Procedures
• Complete regular and rotating weekly cleaning tasks as assigned during shift periods
• Diligently clean and disinfect public areas including, but not limited to, outdoor park areas, walkways, restrooms, offices, food stands, employee dining facilities, ride areas, and lockers
• Provide exceptional guest service by assisting guests with their questions or issues
• Ensure the park pathways are litter free
• Return food trays to food stands and maintain clean condiment and food line areas
• Ensure trash receptacles are clean, free of spills visually, and are emptied on a regular basis
• Check toilet paper and soap dispensers in restrooms and replace supplies
• Sweep, mop, and/or scrub interior floors
• Perform basic maintenance duties (e.g., unclogging the toilet or changing light bulbs)
• Accurately and promptly report maintenance problems to proper authorities
• Preserve landscaping of park (pulling weeds, watering flowers)
• Ensure benches and flowerbeds are clean and free of debris
• Properly handle, label, and store cleaning chemicals and supplies
• Protect guests’ belongings, deliver lost and found items immediately
• Proactively monitor the park for safety hazards (e.g., wet floors, tripping hazards)
• Maintain records on all work completed and safety inspections
• Ensure ADA standards are met at each location
• All other duties and special projects assigned by leadership

Ability to read, write, and speak fluent English;
Spanish or other bilingual language skills are a plus.

• No education requirements for this position.
• Previous work experience is not required.

• Must be at least 18 years of age to comply with Connecticut Child Labor Laws.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Must have reliable transportation to and from work for the scheduled shift.
• Must comply with all uniform policies.
• Must possess strong attention to detail and a desire to keep the park clean and presentable.
• Must safely and properly use a variety of cleaning equipment, including brooms, mops, and chemicals.
• Must display a positive attitude, eagerness to learn, and a professional image in compliance with all park guidelines.
• Must possess exceptional customer service skills, able to resolve questions, problems, issues, and concerns in a positive and professional manner.
• Must follow direction, multi‑task, and work as part of a team as well as independently.

• Ability to stand, walk, stoop, twist, kneel, bend, or squat for…