Network Engineering and Infrastructure Supervisor

Overview

Job Title: Network Engineering & Infrastructure Supervisor

Salary: $100,000 - $120,000 Based on experience

Location: On-site (Connecticut)

Employment Type: Direct Hire

• Lead a critical infrastructure team spanning Network Engineering, Systems, Cybersecurity, Access Management, and VoIP.
• Own the design, performance, and reliability of a large, enterprise-grade Cisco environment.
• Join a mission‑driven, patient‑focused organization where IT plays a direct role in operational safety and care delivery.
• Have both hands-on technical impact and leadership responsibility in a highly visible role.
• Drive network modernization, security compliance, and infrastructure improvements across the organization.

• Design, configure, and manage Cisco routing, switching, and data center infrastructure across core, distribution, and access layers.
• Administer and optimize Cisco Meraki wireless networks for enterprise performance and coverage.
• Manage Cisco Unified Communications Manager (CUCM), including call routing, voicemail, and contact center features.
• Oversee data center network operations, ensuring redundancy, segmentation, and high availability.
• Lead network monitoring, alerting, performance tuning, and escalation for complex issues.
• Ensure network and infrastructure configurations adhere to HIPAA, NIST, and organizational security standards.
• Supervise Systems Engineering, Cybersecurity, Access Management, and VoIP team members.
• Conduct performance evaluations, manage workloads, prioritize projects, and guide team development.
• Partner with IT leadership on budgeting, capacity planning, and long-term technology roadmaps.
• Maintain detailed documentation, SOPs, and runbooks for all infrastructure components.

• Minimum of 5 years of hands‑on Cisco networking experience in a complex enterprise environment.
• Strong expertise in Cisco routing/switching, Meraki wireless, and CUCM administration.
• Knowledge of Windows Server, Active Directory, SCCM, and broader IT infrastructure operations.
• Understanding of Identity and Access Management concepts.
• Proven experience leading or supervising technical teams.
• Excellent troubleshooting, communication, and organizational skills.

• CCNP or equivalent Cisco certifications.
• Experience supporting contact center platforms such as Cisco UCCX.
• Familiarity with firewall management, VPN technologies, and network segmentation strategies.
• Healthcare IT experience and understanding of HIPAA/security frameworks.
• Exposure to cloud integrations, modernization initiatives, or emerging technologies.