Cooper​/Captiva Product Manager

The Cooper/Captiva Product Line Manager is responsible for the overall strategy, performance, and growth of the company’s door and stair product lines. This role partners closely with Sales, Marketing, Manufacturing, and Supply Chain to ensure products are competitively positioned, efficiently produced, and well supported from quoting through delivery. The Product Line Manager leads pricing and go‑to‑market initiatives, improves estimating and order execution processes, supports manufacturing and supplier optimization, and identifies innovation opportunities that enhance product performance, customer satisfaction, and profitability across both product categories.

• Leadership: Optimizes team structure to facilitate performance and growth opportunities, serving as the key contact for sales teams and architectural specifiers regarding construction fire rating offerings, performance rating capabilities, and code considerations.
• Estimating / Ordering: Improves internal processes to increase sales opportunities and close rates, drives responsiveness and speed to market, experts in Captiva Build Quote Software and Cooper custom curved stair quoting tool, maintains quote lead times of 95% of opportunities, monitors daily quote and order activity, and fills in during peak periods or vacation coverage.
• Product Line Manufacturing: Gains hands‑on knowledge of manufacturing techniques for Captiva wood and MDF products and Cooper stair systems, seeks ways to increase capability and production capacity through existing or new equipment and layouts.
• Supply Chain: Develops specifications and performance expectations for raw materials, establishes and maintains supplier relationships, and pursues new partnerships to improve the product offering.
• Distribution: Defines best practices for post‑manufacturing and pre‑delivery activities, including pre‑hanging, pre‑finishing, packaging and handling.
• Go‑to‑Market: Sets product pricing based on competitive intelligence, collaborates with NAC Marketing & Sales leadership to develop selling approach and marketing assets, and executes initiatives to increase sales in the product category.
• Competitive Analysis: Assesses product positioning relative to competing brands, considering pricing, features, warranty language, service offerings, and customer feedback.
• Innovation: Identifies and implements product innovation opportunities that meet market needs and outperform competitive brands.