General Manager

General Manager

Wings Over is seeking a General Manager to join our team. As a General Manager
, you will be responsible for overseeing and growing a quick-service restaurant.

• An energetic, collaborative, and positive work environment
• Paid vacation and sick time
• Medical, Dental, & Vision insurance
• Flexible Spending Account & Dependent Care Spending Account
• Weekly pay through direct deposit
  401(k) with employer match after 12 months of service
• Bonus potential
• Shift meal stipend and off‑duty discounts for you and your family

• Let’s get our hands dirty:
  Work side by side with the team frying chicken, greeting guests, and modeling Wings Over standards, values, and behaviors
• Manage with integrity, honesty, and knowledge that promotes the culture, values, and mission of Wings Over
• Monitors and manages store staffing levels, recruiting, and hiring using scheduling, coaching, and hands‑on management to achieve operational excellence
• Analyzes reports such as COGs, inventory, and labor to identify and address trends and issues affecting in‑store performance
• Ensures food safety by leading disciplined execution in FOH and BOH, following health, safety, and sanitation guidelines
• Serves a consistent product and service by providing proper team training and giving regular feedback
• Resolves conflicts promptly in a thoughtful, empathetic, and fair manner
• Participates in the community by identifying partnerships, joining community events, and engaging our neighbors
• Other related duties as assigned

• Two (2) years of management experience
• Three (3) years of food service experience (line‑level or management); at least one (1) of those years in fast-casual/QSR
• Serv‑Safe Certification required
• Flexible schedule—available nights, holidays, and weekends
• Passionate about food and guest service
• Able to manage store operations independently
• Able to communicate clearly and concisely
• Able to appropriately handle confidential/sensitive information
• Proactive in identifying problems and implementing solutions
• Inspired to drive the growth of your team members and yourself
• Calm and collected in moments of pressure
• Flexible and open‑minded: able to propose changes and implement new programs introduced by others or created in‑house
• Able to lift 50 lbs. and can stand for prolonged periods of time
• Valid driver’s license and current insurance
• Legal US work authorization

For over 20 years, Wings Over has served the best crispy chicken wings and hand‑breaded tenders. Join us on our journey to create gold standard experiences that leave everyone happier than before they interacted with us.

Wings Over is an Equal Opportunity Employer.