Clerical - Youth Center

Franklin Township Youth Center Office Support

Under the direct supervision of the Office Coordinator, this position provides general office support to the Franklin Township Youth Center.

Essential functions include providing customer service support in-person, online and via phone, assisting with program registrations, general filing, sorting, photocopying, faxing and other office duties, answering questions from community members, providing superior customer service, assisting with opening and closing of facilities, program space and equipment set up and breakdown, printing and distributing program rosters, department marketing needs, department mailings, processing of facility permits, recording office supply inventory, securing all moneys, processing refunds, credits and fee waivers, checking and responding to department email inquiries, enforcing the rules of the facility, and performing other related duties as assigned.

Knowledge, skills and abilities include proficiency in Microsoft Office, knowledge of modern office practices, knowledge of basic accounting principles, skill in operation of tools and equipment, ability to perform cashier duties, ability to meet and deal with the public, ability to communicate effectively, ability to handle stressful situations, ability to establish and maintain effective working relations, proven organizational skills, self-starter ability, and excellent telephone demeanor.

Minimum qualifications include graduation from a high school or GED equivalent with specialized course work in general office practices, and prior experience working in customer service or professional office setting preferred.

Tools and equipment used include telephone, personal computer, copy machine, postage machine, fax machine, and calculator.

Work environment includes typical office environment within the Youth Center, occasional work in outdoor settings, loud noise levels, evenings and weekends required.

Physical requirements include sitting, talking, hearing, using hands to operate, walking, climbing, stooping, crouching, kneeling, bending, twisting, reaching, pushing, pulling, and lifting up to 25 pounds.

All employees must reside in the state of New Jersey unless exempted under law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. The Township of Franklin is a drug free workplace.