Quality Engineer

Job Title:

Quality Engineer

Job Description

This Quality Engineer role supports a critical, rapidly growing product line and plays a highly visible part in ensuring exceptional product quality across both manufacturing and field installations. You will lead structured problem-solving efforts, drive cross-functional collaboration, and ensure rapid resolution of quality issues in fast-paced factory and field environments. This position offers significant ownership, end-to-end exposure from manufacturing defects to field performance, and the opportunity to directly influence a major product ramp.

Responsibilities

* Review and triage daily quality issues originating from manufacturing operations and field installations, ensuring timely prioritization and follow-up.

* Lead daily cross-functional "war room" meetings to prioritize critical issues, align stakeholders, and drive accountability for resolution.

* Drive root cause investigations and corrective actions using structured methodologies such as RCCA and 8D, ensuring issues are fully contained and prevented from recurring.

* Partner closely with engineering, manufacturing, and field service teams to resolve defects and systemic issues across the entire product lifecycle.

* Lead and support the development, maintenance, and execution of Process Failure Mode and Effects Analyses (PFMEA) to proactively identify and mitigate risks.

* Represent the Quality function in engineering changes, product development activities, and continuous improvement initiatives, ensuring quality requirements are clearly defined and met.

* Ensure quality standards and best practices are integrated into design decisions, process changes, and new product introduction activities.

* Coordinate cross-functional teams by facilitating meetings, tracking actions and owners, and escalating issues appropriately to maintain momentum and resolve blockers.

* Use data and analytical tools to identify trends, risks, and opportunities for improvement, and translate insights into clear, actionable plans.

* Support a fast-paced, high-volume production and installation environment by managing multiple issues simultaneously and maintaining focus on 24-48 hour issue resolution targets.

* Demonstrate strong ownership by driving teams toward solutions, rather than executing tasks in a purely supportive capacity, and by ensuring closure on all assigned issues.

* Communicate in a structured, direct, and clear manner with stakeholders at all levels, providing concise status updates, risk assessments, and recommendations.

Essential Skills

* Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a closely related discipline.

* 5+ years of Quality Engineering experience, or at least 3+ years with a Master's degree.

* Proven experience leading, not just supporting, RCCA (Root Cause and Corrective Action) investigations and 8D problem-solving efforts.

* Demonstrated ability to run daily cross-functional "war room" meetings and drive teams toward timely resolution of critical issues.

* Hands-on ownership of PFMEA, including developing, updating, and executing PFMEA for complex manufacturing processes.

* Experience working in manufacturing environments with an emphasis on quality, reliability, and process control.

* Experience working in engineering-driven organizations where collaboration with design, process, and field engineering teams is essential.

* Strong ability to drive execution, including setting priorities, following through on action items, and ensuring closure on multiple concurrent issues.

* Proven capability to manage multiple issues simultaneously in a fast-paced setting while maintaining high standards of quality and thoroughness.

* Ability to work effectively under tight timelines, including achieving 24-48 hour issue resolution targets when required.

* Strong communication skills that are structured, direct, and clear, enabling effective coordination across functions and levels.

* Experience in field and manufacturing problem-issue environments, handling both on-site production issues and customer or field performance concerns.

Additional

Skills & Qualifications

* Experience applying structured problem-solving tools such as 8D, fishbone (Ishikawa) diagrams, and other root cause analysis techniques.

* Familiarity with FMEA and PFMEA methodologies, including risk assessment and mitigation planning.

* Project management experience, including coordinating cross-functional teams and managing complex issue resolution efforts.

* Background in industries such as semiconductor, automotive, or aerospace and defense, where rigorous quality standards and structured problem-solving are critical.

* Experience with SAP or similar enterprise resource planning systems in a manufacturing or quality context.

* Six Sigma Green Belt or Six Sigma Black Belt certification, or equivalent practical experience with Six Sigma tools and methodologies.

* Certified Quality Engineer (CQE) or similar professional quality…