Permit Expediter

Job Title

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Position Summary

Under the supervision of the Construction Official, this position consolidates, simplifies, and coordinates permit application procedures; provides expediting and information services to those submitting permit applications for work to be done in the Township; utilizes clerical and communication skills to assist the public in understanding, completing, and submitting documentation for the issuance of permits required by the Township; acts as point of contact for all internal departments involved in the permit application process;

and performs other duties as required.

Essential Duties And Responsibilities

• Informs applicants of permits and pre-approvals necessary for construction projects.
• Provides assistance to applicants in the completion of applications and answers their questions regarding regulations pertaining to the proposed work.
• Provides information review services to applicants concerning procedures and/or applications.
• Consults, advises, and provides information to prospective businesses and industries on permit application procedures.
• Receives, reviews, and adjusts complaints.
• Checks all permit applications for correctness, completeness, and compliance with applicable regulations.
• Ensures that new applications are entered into the system, either electronically or manually, and sent to the proper department in a timely fashion.
• Reviews application forms and other documents required for the submission and processing of permits from all departments and proposes changes to simplify or consolidate the same.
• Ensures that all necessary forms and documents are up to date and available in sufficient quantity.
• Reviews the flow of the permit process and suggests methods to make it work in a smoother, simpler, and/or more efficient manner.
• Assists with the training of new clerical employees.
• Supervises a designated section of the clerical activity of the unit and gives assignments to employees.
• Organizes assigned work and develops effective work methods.
• Establishes, maintains, classifies, indexes, and cross-references records and files.
• Prepares reports and routine correspondence.
• Performs other related duties as required or assigned.

Minimum Qualifications

Education:

• A Bachelor's Degree from an accredited college or university is preferred.
• Technical Assistant Certification issued by the New Jersey Department of Community Affairs is strongly preferred.

Experience:

• At least three years experience in general clerical work.
• Extensive experience in a municipal Construction Office.
• Additional work in code enforcement, which may include:
  Zoning, Planning, Engineering, and/or Fire Prevention.
• Extensive experience working with the public and delivering quality customer service, preferably in a government setting.
• Extensive experience with computers and in data entry.

Knowledge, Skills And Abilities

• Working knowledge of the New Jersey Uniform Construction Code.
• Knowledge of the procedures that must be followed to secure permits for new construction, alterations, and demolition.
• Knowledge of Township regulations that pertain to the granting of various permits (after a period of training).
• Knowledge of the types of permits likely to be needed for the relocation or expansion of a business.
• Knowledge of the methods used to analyze information.
• Ability to understand and apply New Jersey Uniform Construction Code.
• Ability to understand and apply local ordinances, and resolutions, and codes referring to construction and other work requiring permits.
• Ability to interpret laws, rules, and regulations and apply them to particular situations.
• Ability to deal with the public courteously, tactfully, and promptly.
• Ability to provide guidance and assistance in regard to the permit application process.
• Ability to establish and maintain cooperative working relationships with those interested or involved in the work of permit processing.
• Ability to train and supervise personnel.
• Ability to…