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Triage CSR: Elevate Arizona Benefits Support
Job in
Somerton, Yuma County, Arizona, 85350, USA
Listed on 2026-07-25
Listing for:
Arizona State Government
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
The Department of Economic Security (DES) in Arizona seeks a Triage Customer Service Representative to support Nutrition Assistance, TANF, Medical Assistance, and state programs. You will interpret policies, research cases, and determine customer needs for services.
This in‑office role requires strong customer service, accurate data entry in the state system, and the ability to help customers access benefits and resources while maintaining calm, empathetic communication.
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