Receptionist​/Administrative Assistant

Position Summary

This position performs a variety of administrative and clerical duties in support of the lending division. Performs all duties in conformance with established Bank policies and procedures.

Range:
This position offers a salary range of $20.59 ? $23.78 per hour. This is a good faith estimate at the time of posting. Final compensation will be based on the candidate's qualifications,
Experience, Education, Alignment With The Role s Responsibilities, And that the range is not an offer or guarantee. In accordance with Massachusetts Pay Transparency Law, we are committed to fair, equitable and transparent compensation practices.

• Answers all incoming lending department telephone calls and directs to the appropriate personnel.
• Directs visitors/customers to the appropriate personnel and arranges appointments for guests to meet with company staff.
• Provides secretarial and administrative support to the Lending Officers.
• Prepares and maintains various lending reports for the Lending Officers and other Bank Officers.
• Prepares and sets-up materials/refreshments for meetings and seminars. Transportation is required to perform this responsibility.
• Provides administrative support for lending marketing initiatives.
• Performs data entry of updated loan index parameters for the bank's consumer, commercial, and mortgage systems.
• Assists Credit Analysts with financial request letter mailings as directed.
• Maintains and updates profiles, liability policies and Bank approved lists of appraisers and attorneys. Prepares updated appraiser listing for annual Board approval.
• Daily pickups of mail, interoffice materials, sorting, logging, and distribution to appropriate personnel. Processes postage for outgoing mail and prepares courier packages for deliveries to Post Office and overnight courier service.
• Collects daily balance sheets and ensures the department is in proof and provides documentation for management approval.
• Maintains daily loan interest rate schedules, updates periodic indexes, periodic rate surveys, and provides updates to all lending staff, Branch Offices, and Bank Website.
• Verifies periodic listings of Fin Cen and OFAC received from the Operations Department against loans in process located in the loan origination software database.
• Maintains and issues Parking Permits for all staff and visitors.
• Maintains Loan Prospect Form records and reports. Registers and maintains record of various webinars/seminars for the Lending Officers and staff.
• Scans and submits invoices to appropriate Lending Officers.
• Maintains and orders supplies for the Lending Department.
• Maintains the records of the security camera.
• Coordinates the packaging and delivery of loan files for 1-4 Family Quality Control Loan Review and Appraisal Review.
• Tracks and ensures receipt and delivery of outstanding post-closing documents to the bank and secondary market investors for 1-4 family loan originations.
• Assists VP/Lending with third party post-closing quality control to resolve all outstanding items/documentation with the investors.
• Monitors Insurance cancellations and renewals. Force place insurance when required.
• Updates all renewal policies in Cleartouch with the new policy expiration date and the policy limits.

• Assists the Loan Closing and Secondary Market Coordinator.
• Assists the Loan Origination and Loan Servicing Department as directed.
• Assists the HMDA Coordinator as necessary.
• Assists in pulling files for third party audits.
• Assists in scanning post closed loans files.

High school diploma MS Office (Word, Excel, PowerPoint), proficiency required. Excellent written and oral communication skills. Experience in an administrative position in a lending environment. Ability to utilize various types of office equipme