Senior Executive Ops Associate

Responsibilities

Job Title:

Senior Executive Operations Associate

Reports to:

Executive Coordinator

FLSA Status:
Exempt

The Senior Executive Operations Associate provides high-level, strategic administrative and operational support to leadership, enabling them to focus on organizational priorities and business-critical initiatives. This role requires a high degree of professionalism, discretion, and independent judgment in managing leadership workflows, coordinating complex activities, and supporting cross-functional efforts.

Operating with autonomy, anticipates leadership needs, evaluates competing priorities, and contributes to the effectiveness of leadership decision-making through strong organizational, communication, and project coordination skills.

• Provide advanced support to leadership, exercising discretion in managing schedules, meetings, and time-sensitive priorities.
• Assess and resolve calendar conflicts based on business impact, urgency, and organizational objectives.
• Prepare leadership materials, briefing documents, and meeting support resources to facilitate informed decision-making.
• Track action items and deliverables across leadership initiatives to ensure timely follow-through.

• Serve as a key point of contact between leadership and internal/external stakeholders, ensuring professional and effective communication.
• Draft and manage correspondence on behalf of senior leaders with attention to tone, confidentiality, and organizational alignment.
• Coordinate meeting logistics, develop agendas, document outcomes, and support execution of next steps.

• Support planning and execution of leadership-level events, leadership meetings, training programs, and corporate initiatives.
• Coordinate special projects requiring cross-functional collaboration, timeline management, and proactive problem-solving.
• Assist with on-site workshops and organizational activities as needed.

• Manage leadership travel planning, itineraries, and related arrangements with minimal direction.
• Oversee expense reporting and reimbursement submissions, ensuring accuracy, timeliness, and compliance with company policies.
• Recommend and implement process improvements to enhance efficiency in leadership office operations.

• Provide backup support for Somerville, MA office operations, including vendor coordination, supplies oversight, and facility-related needs.
• Ensure office processes align with organizational standards and support a productive work environment.

PLEASE NOTE:

This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned, and management retains the right to add or change duties at any time.

• Bachelor’s degree in Business Administration, Management, or a related field required (or equivalent experience).
• Minimum of 6+ years of progressively responsible leadership-level support experience required.
• Demonstrated ability to manage complex priorities, exercise independent judgment, and support senior leaders in a fast-paced environment.
• Experience working across global time zones and coordinating with distributed teams preferred.
• Strong written and verbal communication skills with leadership presence.
• Advanced organizational skills, attention to detail, and ability to manage sensitive information with discretion.
• Willingness to adjust to changing priorities and work environments within a fast-paced atmosphere.
• Proficiency in Microsoft Office Suite, Google Workspace, and enterprise collaboration tools.
• Familiarity with healthcare systems, regulations, and terminology is often preferred, especially for roles in healthcare organizations.

• Maintains strict confidentiality and professionalism in all interactions.
• Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, visitors, and vendors.
• Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
• Follows all local, state and federal laws concerning employment to include but not limited to I-9, Harassment, EEOC, Civil rights and ADA.
• Follows OSHA regulations, Deep Health and site protocols, policies and procedures.
• Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
• Practices universal safety precautions.
• Promotes good public relations on the phone and in person.
• Adapts and is willing to learn new tasks, methods, and systems.
• Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with Rad Net guidelines.
• Consistently adheres to the time management policies and…