Water Systems Analyst

DUTIES

• Processes Final Water bills daily
• Assists with account management of 17,000 water accounts for the City of Somerville
• Assists in ensuring accuracy for each district mailer, analyzes and audits all the operations of the billing process
• Provides assistance to customers with billing questions
• Researches and reconciles customer accounts for abatements or refunds on a daily basis
• Helps to establish all new accounts and update the database regularly
• Runs reports for end of month procedures
• Monitors Waterscope reports
• Monitors meter readers accountability on a daily basis
• Aids customers with billing questions
• Assists with backflow prevention/cross control billing and invoicing
• Performs billing and administrative projects as needed
• Other duties as assigned

Associate's degree preferred with three to five (3-5} years related work experience in the accounting/bookkeeping field; or any equivalent combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Knowledge: Thorough working knowledge of office procedures and machines; some knowledge of municipal government.

Ability: Ability to meet and deal with the public effectively and appropriately; ability to handle problems and emergencies effectively; ability to communicate clearly, both orally and in writing; ability to operate a computer; ability to maintain confidential information; ability to maintain, manage, and organize records; ability to deal appropriately with City employees, City officials and the general public.

Skill: Excellent organizational skills; excellent data processing skill in the use of personal computers and office software including word processing, data base and spreadsheet applications. Extensive customer skills.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position requires flexibility and adaptability as processes, procedures, and polices adapt and change. Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions.

Little or no physical demands are required to perform the work. Work effort principally involves sitting to perform work tasks, with intermittent periods of stooping, walking, and standing. There may also be some occasional lifting of objects such as books, office equipment and computer paper (up to 30 lbs.).

Duties may involve assignments requiring application of hand and eye coordination with finger dexterity and motor coordination. Examples include stenography, operating a Dictaphone, using power tools or climbing a ladder.

Visual demands include constantly reading documents for general understanding and for analytical purposes and routinely reviewing reports and spread sheets.

Hours:

Full-Time

Salary: $1,440.87 weekly, plus benefits

Union: SMEU B

FLSA:
Non-Exempt

Date Posted:
Thursday, July 30th, 2026

The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, age, national origin, disability or any other protected category. Women, minorities, veterans, and persons with disabilities are encouraged to apply.

Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request. Persons with disabilities who need auxiliary aids and services for effective communication (i.e., CART, ASL), written…