Business Analyst II, International Patient Services

Mass General Brigham International Patient Services represents the systemwide platform to provide cutting‑edge clinical care to patients from around the world. This business combines a broad existing set of capabilities from the academic medical centers and specialty hospitals within the MGB system with a significant investment program to take the business to the next level.

Reports to the Director, Business Analytics and is primarily responsible for analyzing international patient data, creating reports and analyses that answer business questions for internal stakeholders. Translates complex healthcare data into clear visualizations that reveal trends, and communicates these insights internally to inform growth strategies and tactics. Owns execution of ad‑hoc data requests. Supports with international patient data architecture, hygiene, maintenance, and enhancements.

Serves as subject‑matter expert on internal database systems.

• As a key member of the Finance and Business Operations team, the Business Analyst II will be exposed to a wide variety of unique business questions from internal stakeholders, and will analyze international patient data to generate evidence‑backed answers to key business questions.
• Develops high‑quality client‑facing presentations, condensing complex patient data trends into digestible, succinct slides.
• Supports the creation, maintenance, and reporting of patient volume and financial dashboards.
• Supports international patient data architecture including data hygiene, definitions, enhancements, crosswalks, workflows, and automations.
• Owns execution of ad‑hoc analysis including data requests, financial modeling, and more.
• Connects patient data trends with overarching department strategy.
• Quickly consumes internal patient data and external market data, understands implications for MGB International Patient services.
• Collaborates and coordinates with cross‑functional MGB internal stakeholders to contribute to, and in some cases, manage projects end‑to‑end through execution.
• Uses Artificial Intelligence tools to streamline data workflows, optimize reporting processes, increase efficiency, and automate repetitive tasks where appropriate.

Bachelor's Degree in Finance required or Bachelor's Degree in Business Administration required or Bachelor's Degree in Related Field of Study required.

Healthcare, financial, or business analysis experience 2-3 years required.

• Proficiency in financial analysis tools and software.
• Strong analytical, problem‑solving, and communication skills.
• Ability to collaborate effectively within a team environment.
• Familiarity with project management.
• Skilled in Excel, data visualization tools (e.g., Tableau, Power BI), and related systems.
• Strong attention to detail.
• Strong communication skills both written and oral.

Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.