Analyst Relations Manager

Smart Bear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. Smart Bear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams.

Smart Bear is trusted by more than 16 million developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, Jet Blue, and Microsoft. Smart Bear’s best‑loved brands include Swagger, Test Complete, Reflect, QMetry, Zephyr, and more. As stewards of a collaborative open source community, Smart Bear meets customers where they are to make our technology‑driven world a better place.

At Smart Bear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI‑driven world. Whether you are working directly with customers, driving go‑to‑market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide.

• Co‑create and lead Smart Bear’s global Analyst Relations strategy to continuously influence and improve analyst perception.
• Own relationships with key analyst firms, serving as both the primary orchestrator and a credible representative of Smart Bear in analyst engagements.
• Reinvent and scale Smart Bear’s AR program, driving measurable impact on coverage, sentiment, and market positioning.
• Co‑create and execute a global Analyst Relations strategy in partnership with Marketing Leadership.
• Partner closely with Product Management, Product Marketing, Sales, and PR/Communications to align analyst engagement with business priorities.
• Own and manage relationships with key analysts. Orchestrate an aggressive calendar of briefings and inquiries for yourself and for members of the extended team.
• Lead end‑to‑end execution of major analyst evaluations (e.g., Magic Quadrants, Waves), ensuring high‑quality submissions and outcomes.
• Act as the final quality owner for analyst‑facing content, refining and translating messaging into compelling, analyst‑ready narratives.
• Define, track, and report on AR KPIs (coverage, sentiment, share of voice, and business impact), continuously improving program effectiveness.

• 6–8+ years of experience in Analyst Relations, Product Marketing, or related B2B SaaS roles.
• Proven success managing relationships with firms like Gartner, Forrester, and IDC and influencing analyst perception.
• Experience owning major analyst evaluations (e.g., MQ, Wave) and driving strong positioning outcomes.
• Ability to independently engage analysts as a credible representative of Smart Bear, with sufficient technical depth to discuss Dev Ops, APIs, and software quality.
• Strong editorial and storytelling skills, with experience refining messaging into high‑quality analyst deliverables.
• Experience building AR programs that have a data‑driven approach to defining and measuring success.

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our Smart Bears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization – an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

• Our main goal at Smart Bear is to make our technology‑driven world a better place.
• Smart Bear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• Smart Bear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators…