Store Sales Director

Overview

Laser Away, a leading provider in aesthetic dermatology, is seeking a dynamic Store Sales Director to oversee operations, drive clinic performance, and deliver an outstanding patient experience.

Competitive base salary at our Boston location, with revenue share opportunities based on clinic performance. Store Sales Managers earn $80,000 to $115,000 annually, with top performers earning more.

• Drive Sales Success: Lead by example, contributing to individual sales while coaching Patient Care Coordinators to achieve goals and maximize revenue.
• Manage Clinic Operations: Oversee daily scheduling to keep the clinic busy while maintaining proper staff breaks and delivering a seamless patient experience.
• Deliver Exceptional Patient Care: Monitor and improve patient satisfaction metrics, ensuring a premium experience from consultation to treatment.
• Optimize Revenue Growth: Track CRM initiatives, focusing on cross‑sell, upsell, and win‑back strategies to boost performance.
• Uphold Brand Standards: Ensure the clinic operates under Laser Away’s brand standards, maintaining a clean environment and enforcing dress codes.
• Oversee Staff Management: Recruit, train, and mentor PCCs and clinicians to foster a positive work environment and manage performance.
• Inventory and Equipment Oversight: Manage medical inventory, supplies, and equipment maintenance for seamless operations.
• Foster Community Engagement: Build relationships with local businesses and organizations to position Laser Away as a key community member.
• Collaborate Across Teams: Partner with Regional Sales Directors and Operations teams to align staffing, budgeting, and performance goals.
• Promote Team Culture: Lead with compassion and professionalism, encouraging a motivated, unified team toward shared objectives.

• Education: High School Diploma required;
  Bachelor’s Degree preferred.
• Experience: 3+ years of leadership in high‑end B2C retail or high‑touch service industries with proven success in consultative sales and team management.
• Skills: Proficient in Google Suite, CRM systems, and data analysis to drive decision‑making.
• Leadership: Dynamic leader who thrives on talent acquisition, team development, and fostering collaboration across sales and clinical teams.
• Professionalism: Proactive, detail‑oriented individual with a strong commitment to Laser Away’s values and operational excellence.
• Availability: Flexible to work evenings, weekends, and holidays to meet clinic needs.

• Ownership Opportunities: Autonomy to make an impact on clinic performance.
• Professional Growth: Leadership coaching, ongoing development, and a clear path for advancement.
• Collaborative Culture: Supportive, innovative team that values teamwork and excellence.
• Competitive Rewards: Salary, performance incentives, and comprehensive benefits.
• Exclusive Perks: Free and discounted aesthetic treatments.

Laser Away provides competitive compensation packages and a comprehensive range of benefits, including medical, dental, vision, disability and life insurance, a 401(k) plan with a company match, and additional ancillary benefits. Paid Time Off (PTO) is offered in compliance with state and federal requirements. Incentive compensation includes potential bonuses and commissions based on role and performance.

This job description is not exhaustive and may be updated at any time. Laser Away is an Equal Opportunity Employer and will provide reasonable accommodations for employees with disabilities to perform essential functions, barring undue hardship. Duties may be reassigned as needed.