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Senior Enterprise CSM Strategy

Job in Somerville, Middlesex County, Massachusetts, 02145, USA
Listing for: Modulate
Full Time position
Listed on 2026-09-09
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 110000 - 147000 USD Yearly USD 110000.00 147000.00 YEAR
Job Description & How to Apply Below
Position: Senior Enterprise CSM — Growth, Renewals & Strategy

Modulate seeks a Senior Customer Success Manager to manage a portfolio of large accounts, including enterprise clients, bridging customers with sales, product, analytics, and engineering. You’ll drive renewals, adoption, and value, collaborating across teams to ensure success at scale.

You’ll lead trials, guide strategic planning, and craft data-driven presentations for executive audiences, shaping best practices and product direction as a trusted advisor.

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Position Requirements
10+ Years work experience
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