Transformational Partnership Manager, MGB International

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Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Transformational Partnership Manager plays an important role within MGB International. This role will be a key member of the initial team that helps structure, launch, and execute MGB's recently developed Transformational Partnership strategy - executing deep, longitudinal (10+ year) partnerships with international partners to bring the best of MGB to transform local healthcare delivery systems across care delivery, education, and research.

This strategy will further radiate MGB's mission globally and deliver sustained financial results for MGB and its international partners. The TP Manager is accountable across three core pillars: (1) Transformational Partnership Execution, (2) TP Product Development and (3) Team Leadership. This role sits at the critical intersection of MGB and client teams, organizing and leading day-to-day operations to ensure the Transformational Partnership runs smoothly.

International travel and direct engagement with clients in culturally nuanced, complex environments are core expectations of this role.

• -Independently structures complex, ambiguous problems into discrete work streams, key questions, and analytical plans that guide team execution.
• -Ensures analytical rigor across all work streams, including defining key metrics, overseeing data collection, and validating outputs and assumptions.
• -Leads end-to-end project management of a Transformational Partnership from scoping through implementation planning, including leading junior team members and upward management of leaders and SMEs (including structuring work streams, timelines, approaches, and deliverables).
• -Oversees the work of MGB and client Finance analysts responsible for establishing the financial baseline and expected impact of TP over time, which informs partnership deal structure and MGB economics.
• -Leverages growing subject matter expertise to make meaningful contributions to client and internal stakeholder discussions; insights demonstrate strategic thinking and a keen understanding of more complex concepts.
• -Serves as a key bridge supporting the onboarding of operational leaders and teams as TP shifts from the planning to the operations phase.
• -Supports the TP Lead and team as needed with ad hoc analysis and strategic problem-solving to ensure MGB and partner goals and objectives are met when structuring Transformational Partnerships.
• -Work closely with the TP Lead and broader MGBI leadership to establish a high-quality, repeatable process for sourcing, structuring, contracting, and executing international Transformational Partnerships, grounded in Transformation best practices.
• -Assess resource needs for each TP opportunity and work with the TP Lead and MGBI leadership to ensure that resource availability and expertise align with those needs.
• -Serve as the primary point of contact on the ground to gather client and MGB stakeholder feedback on MGB's TP product offering and update the approach iteratively.
• -Ensure disciplined adherence to institutional policies, procedures, and governance standards when deploying the TP product offering.
• -Forms strong relationships with client partners to strengthen the MGB partner collaboration model and ensure smooth TP delivery.
• -Leverages strong client/stakeholder management skills to anticipate, surface, and resolve potential areas of tension or misalignment (internal or external) during TP delivery.
• -Illustrates developing leadership capabilities, modeling inclusive, accountable, and mission-driven leadership to cultivate a collaborative, high-performing team.

• Bachelor's Degree in related field of study required
• Master's Degree Related Field of Study preferred
• Equivalent experience may be accepted in lieu of a degree

• 3+ years of experience preferred at a top-tier management consulting firm strongly preferred
• 3+ years of experience preferred working within or with a health system / provider setting