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HelpDesk/Support Customer Service Rep Technical Support Bilingual

On-Site Lead Customer Service & Help Desk

Job in Somerville, Middlesex County, Massachusetts, 02145, USA
Listing for: Sharecare
Full Time position
Listed on 2026-02-15
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 25 USD Hourly USD 25.00 HOUR
Job Description & How to Apply Below
A healthcare technology company is seeking a dedicated Customer Service Support individual to provide Help Desk capabilities for escalated inquiries. This role requires effective communication, strong analytic skills, and the ability to work independently and collaboratively. Candidates must possess a GED or high school diploma and have at least 2 years of customer service experience. Position is on-site at a location in Somerville, MA, with compensation set at $25.00/hour.
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