Medical Staff Specialist

The Medical Staff Specialist (MSP) is responsible for the overall administration of the hospital(s) credentialing requirements for a cadre of physicians and advanced practice providers. This entails the planning and organization of work, ensuring proper storage, formatting and integrity of this information in the enterprise-wide credentialing system, preparation of material for committee approval, workflow and documentation issues, and compliance with the internal policies and procedures.

This position requires the utmost confidentiality as the MSP is responsible for ensuring that provider files, as initially compiled by the Central Credentialing Office, are complete with background check on providers include but is not limited to malpractice history, work and education history, and a criminal history record check at a minimum. MSP works with hospital leadership including Chiefs, Chairs and other Medical Staff leaders to ensure that provider files are thoroughly reviewed, "Red Flags are addresses, and applicants/reapplicants are approved by the department leadership and hospital committee(s) including the Board/Trustees.

• Plan out workload required for all first appointments or reappointments of an assigned group of physicians and advanced practice providers. Make recommendations for changes in departmental procedures to accomplish goals as necessary. Take initiative in identifying problems, in seeking necessary resources or information, and in solving any problems that arise in the credentialing and privileging approval process. Assume responsibility for smooth running of entire committee approval process, meeting deadlines on the completion of an application to the medical or and advanced practice provider staff, or in securing of temporary or emergency privileges for physicians and advanced practice providers as necessary.
  
  Provide necessary documentation, as required, to Central Credentialing Office and/or affiliated hospitals for cross-credentialing.
• Work with CCO and clinical Departments to verify list of providers for upcoming reappointment. Review files compiled by CCO including status of "red flagged" providers, follow up on complex red flags that are unable to be addressed by CCO. This may include detailed discussion of issues directly with providers and collection of confidential documentation as required for hospital committee processes. Present all findings to Chief/Chair or designee.
• Ensure that all information is maintained in confidential, secure environment at all times, including the storage of information collected in the enterprise-wide credentialing system.
• Interprets material received from CCO in terms of timeliness and thoroughness of completion. Contact CCO, individual physicians or advanced practice providers, or division representatives, for missing information. Ensure malpractice coverage for provider is appropriate for privileges requested. Review entity specific malpractice reports monthly for accuracy and reconcile year-end report with departments.
• Adhere to strict guidelines as established to assure TJC, CMS, state/federal regulations, URAC, and NCQA compliance. Participate in and prepare files for audits conducted by the agencies to measure the Hospitals compliance rate.
• Represent hospitals to department/division chiefs, outside agencies (e.g., Risk Management Foundation for malpractice information, third party payers, State licensing agencies), or other hospitals. Gather necessary information regarding physicians and advanced practice providers in order to comply with hospitals' policies or to resolve policy or procedure questions between the hospitals and these outside groups. Work closely with the Regional Director regarding any questions or problems concerning general credentialing policy issues, or regarding any specific issues concerning an application for appointment or reappointment or enrollment or re-enrollment.
• Prepare and present completed packets of material for department level credentials review on a regular basis as applicable by entities. Meet with departmental leadership, credentials committees, and/or other applicable committees to discuss applications. Act as administrative representative and resource to committee members and hospital leadership. After an appointment decision is reached, update existing records to reflect new status and coordinated approval by hospital committees.
  
  Store all applicable documentation, as necessary, for on‑going reference.
• Advise and direct appropriate staff when responding to queries from outside institutions regarding required information mandated by state regulations for both current and past physician and advanced practice provider members for the hospitals. This may involve searching for information in‑house, contacting other agencies, physicians or advanced practice providers for missing information. The MSP also acts as the liaison to the physician's or advanced practice provider's…