Pediatric Care Management Intake Clinician, MSW - LCSW​/LICSW​/LMHC

Primary Responsibilities

• Psychosocial Intake Assessment
  • Complete comprehensive intake assessments according to best practices and alongside CHWs when able: family/caregiver supports, developmental/educational needs (IEP/504), behavioral health history, trauma exposure, safety/risk, transportation, financial and legal considerations.
  • Screen for SDOH (food, housing, transportation, caregiver strain), safety concerns, and developmental needs.
  • Identify eligibility for public benefits (Medicaid waivers, SSI, SNAP/WIC, transportation, respite).
• Care Planning & Service Navigation
  • Develop an initial integrated care plan aligned with family goals and clinical priorities.
  • Coordinate with assigned Pedi iCMP Care Manager for behavioral health referrals (therapy, psychiatry), community resources, school collaboration, and home services.
  • Relay the need for authorizations and applications (DME letters of support with RN/MD, home nursing, waivers) with assigned Pedi iCMP Care Manager.
• Safety, Advocacy & Legal/Ethical Duties
  • Conduct risk assessments; expedite acute concerns via appropriate pathways.
  • Mandated reporting to child protective services when indicated, document thoroughly.
  • Advocate for language access, disability accommodations, and educational rights.
• Interdisciplinary Coordination
  • Co‑lead case huddles with RN partners; ensure warm handoffs to longitudinal CM/CHW.
• Documentation, Quality & Equity
  • Document assessments, plans, and referrals per licensure and NCQA regulatory standards.
  • Contribute to quality improvement and equity initiatives.

• Master's Degree in Social Work (MSW) from an accredited program (or equivalent master's in Counseling/Mental Health) required.
• State licensure: LCSW, LICSW or LMHC or eligibility within required timeframe required.
• 2+ years of experience with pediatric social work (hospital, outpatient, community and/or child welfare) required.
• Ability to prioritize urgent needs (suicide risk, unstable housing, food insecurity, utility shutoffs, CPS involvement, etc.) required.
• Experience with complex medical needs, behavioral health, trauma‑informed care, and SDOH navigation strongly preferred.

• Full time, Monday through Friday, standard ET business hours.
• Remote with the option to attend occasional team meetings at Assembly Row in Somerville, MA.
• Employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB‑provided equipment.

Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.