Practice Medical Receptionist at Cambridge Health Alliance Somerville, MA

Practice Medical Receptionist job at Cambridge Health Alliance. Somerville, MA.

Requisition Number: 10151

Location:CHA Somerville Campus

Work Days:M-F 9-5:30

Category:Clerical and Administrative Support

Department:Medical Specialties Clinic at CHA Somerville Campus

Job Type: Full time

Work Shift: Day

Hours/Week:40.00

Union Name:SH Laborers 381

Cambridge Health Alliance (CHA) is a community hospital that cares for a highly diverse population in the Boston metro-north region. As a member of our Medical Specialty team, you will help us care for patients in Cardiology, Dermatology, Endocrinology, Gastroenterology, Geriatrics, Hematology/Oncology, Infectious Disease, Neurology, and Pulmonary Medicine. This includes consults and procedures at our two acute care hospitals and ambulatory care at our three medical specialty clinics.

• Handling all calls appropriately and courteously.
• Registering patients and scheduling appointments via Epic.
• Verifying insurance eligibility.
• Maintaining and supporting both paper and electronic medical records.
• Collecting, processing, and reconciling co-pays to be deposited.
• Providing financial support by processing charges, reconciling daily receipts as well as identifying and correcting errors in billing.
• Assisting direct patient care providers with electronic and paper correspondence.
• Other duties as assigned.

• High School Diploma or GED is required.
• One year of experience working in an outpatient medical setting is preferred.
• Bilingual in Spanish, Portuguese or Haitian Creole preferred.
• Must possess excellent customer service skills and attention to detail.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity.

We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.