Enterprise Program Director, Patient Safety

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Mass General Brigham is seeking an accomplished healthcare leader to help drive the next chapter of our patient safety journey. Please note that the role has a high need for a strong clinical background. As Enterprise Program Director, Patient Safety, you will have the opportunity to influence patient care at scale by partnering with executive, clinical, and operational leaders across one of the country’s most respected integrated healthcare systems.

Reporting directly to the Vice President of Patient Safety, you will play a key role in advancing a culture where safety is embedded in every aspect of care delivery. This is a unique opportunity for a leader who is passionate about healthcare quality, risk management, patient safety, and organizational transformation. You'll help shape enterprise-wide strategy, champion innovative approaches to safety, and drive meaningful improvements that positively impact patients, families, and care teams throughout the system.

This posting is intended to provide candidates with an overview of the opportunity and is not intended to be a comprehensive job description. Responsibilities and qualifications may evolve based on organizational and business needs.

Patient safety is one of Mass General Brigham’s highest priorities. In this role, you will help create safer systems, strengthen organizational learning, and build sustainable processes that support exceptional care outcomes. Your work will extend beyond managing programs—you will influence culture, guide change, and collaborate with leaders across hospitals, ambulatory practices, and clinical services to ensure safety remains at the center of everything we do.

• Serve as a strategic thought partner to the Vice President of Patient Safety and senior leaders across the organization.
• Drive the execution and continuous evolution of enterprise‑wide patient safety and risk management initiatives.
• Lead efforts to identify emerging risks and translate data into actionable improvement strategies.
• Advance a proactive culture of safety by promoting transparency, learning, accountability, and continuous improvement.
• Partner with clinical and operational teams to standardize best practices across the system.
• Guide critical event reviews and organizational learning efforts that help prevent future harm.
• Influence system‑wide approaches to safety event reporting, trend analysis, and regulatory compliance.
• Support leaders in achieving key patient safety, accreditation, and regulatory goals.
• Mentor and lead patient safety and risk management professionals while fostering collaboration and professional growth.
• Help shape both short‑term priorities and long‑term strategic objectives for patient safety across Mass General Brigham.

• Brings credibility and confidence when partnering with physicians, executives, and interdisciplinary teams.
• Understands how to translate safety science into practical, measurable improvements.
• Thrives in highly collaborative and matrixed organizations.
• Can balance strategic thinking with operational execution.
• Uses…