Manager, Employee and Labor Relations

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Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Employee & Labor Relations Manager

Join Mass General Brigham and Help Shape a Positive, Inclusive Workplace

At Mass General Brigham, our people are at the heart of everything we do. We are seeking an experienced Employee & Labor Relations Manager to lead employee relations, labor relations, and HR compliance initiatives across the organization. In this highly visible role, you will partner with leaders, employees, HR teams, and union representatives to foster a respectful, collaborative, and high-performing work environment while ensuring compliance with applicable employment laws, labor agreements, and organizational policies.

• Lead and oversee all employee and labor relations activities, ensuring consistent application of employment policies, labor agreements, and regulatory requirements.
• Develop, implement, and enhance employee relations policies, procedures, and programs that support a fair, inclusive, and respectful workplace.
• Serve as a trusted advisor to leaders, managers, and HR partners on employee relations matters, including performance management, corrective action, workplace concerns, conflict resolution, investigations, and grievances.
• Manage labor relations activities, including collective bargaining agreement administration, contract interpretation, compliance, and labor-management partnerships.
• Partner with union representatives to maintain productive working relationships, address workplace concerns, and support successful labor-management outcomes.
• Lead or support contract negotiations, collective bargaining initiatives, and dispute resolution efforts.
• Conduct and oversee workplace investigations, providing recommendations that align with organizational values, policies, and legal requirements.
• Monitor changes in employment and labor laws, ensuring compliance and recommending policy or process updates as needed.
• Analyze employee relations trends and develop proactive strategies to strengthen employee engagement, leader effectiveness, and workplace culture.
• Collaborate with HR Centers of Excellence, Legal, and operational leaders on complex workforce matters and organizational initiatives.

• Be part of one of the nation’s leading integrated healthcare systems.
• Make a meaningful impact on employee experience, organizational culture, and workforce effectiveness.
• Collaborate with experienced HR, legal, and operational leaders across a world-class healthcare organization.
• Contribute to a mission-driven environment committed to innovation, inclusion, and exceptional patient care.

• Strong expertise in employee relations, labor relations, and HR compliance.
• Experience interpreting and administering collective bargaining agreements.
• Demonstrated success managing employee investigations, conflict resolution, and performance-related matters.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to influence leaders and navigate complex workplace situations with professionalism and sound judgment.
• Knowledge of federal, state, and local employment laws and labor regulations.
• Commitment to fostering a respectful, inclusive, and high-performing workplace culture.

• Bachelor’s Degree Human Resources Management required
• Master’s Degree Human Resources Management preferred
• 5-7 years experience in employee relations, labor relations, or HR management, preferably in the healthcare industry required
• 2-3 years Supervisory experience preferred

• Strong knowledge of labor laws, regulations, and compliance requirements.
• Demonstrated experience in contract negotiation, administration, and…