Labor Relations Manager for Medical Staff and Research Faculty

Job Summary

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Hybrid Schedule - 1-2x/wk Onsite days at Assembly Row or any other Mass General Brigham site are based on business needs.

Hybrid Schedule - Onsite days at Assembly Row or any other Mass General Brigham site are based on business needs.

Please note that this role requires a Juris Doctor (JD)

• Serve as a trusted advisor to executive leaders, managers, faculty, trainees, and HR partners on routine and complex employee and labor relations matters.
• Conduct sensitive workplace investigations involving harassment, discrimination, retaliation, and other employment concerns.
• Interpret and apply employment policies, collective bargaining agreements, medical staff bylaws, and federal and state employment laws.
• Prepare comprehensive investigation reports, present findings, and recommend appropriate corrective actions.
• Provide coaching, conflict resolution, and guidance on employee performance, conduct, and workplace concerns.
• Identify workplace trends and recommend proactive solutions to strengthen culture and reduce risk.
• Deliver employee relations and professionalism training to leaders and staff.
• Support grievance administration, labor-management relationships, and collective bargaining activities as needed.
• Partner with organizational stakeholders to promote professional conduct, workplace respect, and policy compliance.

• Strategic, high-impact position with significant visibility across the organization.
• Opportunity to influence workplace culture and organizational effectiveness.
• Exposure to complex employee and labor relations matters in a dynamic healthcare and research environment.
• Collaborative partnership with senior leaders, HR professionals, and labor representatives.
• Meaningful work that directly supports employee engagement, professionalism, and organizational success.

• Conducts sensitive, confidential, objective and thorough investigations regarding topics including but not limited to discrimination basis of protected class, harassment, retaliation, violence in the workplace, substance abuse, abusive conduct, asset or drug diversion, and compliance and privacy breaches. Reviews cases with Director of Employee Relations and Professionalism, as appropriate, to determine investigation approach.
• Prepares reports of investigatory findings, presents findings to leaders, and makes recommendations regarding remedial actions.
• Consults with leaders on conflict resolution and involve resources such as OMCOSS, EAP and/or DEI as appropriate.
• Assesses and addresses concerns related to authorship, research integrity, intellectual property disputes, as appropriate.
• Works with HR business partner team on strategic prevention plans following resolution of concerns, as appropriate.

• Manages religious, disability, and pregnancy accommodation requests for medical staff and research faculty personnel, including facilitation of the interactive dialog process.

• Provides counsel to leaders, physicians, advanced practice providers, researchers and trainees, including POIs, on:
• Policies, terms and conditions of employment
• Whether a policy has been violated
• Performance management concerns

• Aids in appropriate corrective measures and interventions, including assistance with drafting feedback and facilitating related conversations with physicians, advanced practice providers, research and trainee personnel.
• Supports the exit process for voluntary and involuntary employment terminations, including the job elimination process. May participate in termination meetings with affected physicians, advanced practice providers, research and trainee personnel.
• Utilizes MGB Employee and Labor Strategy Center of Excellence expertise and other internal resources, as needed, for complex cases.

• Partners with the MGB Employee…