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Major Incident Response Lead; x7 On-Call
Job in
Somerville, Middlesex County, Massachusetts, 02145, USA
Listed on 2026-05-16
Listing for:
Mass General Brigham (Enterprise Services)
Full Time, Per diem
position Listed on 2026-05-16
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Mass General Brigham is seeking a Major Incident Manager in Somerville, MA. The role involves leading incident responses, coordinating cross-functional teams, and ensuring timely restoration of services. Candidates should have a BS/BA degree and 5+ years of relevant experience, especially in ITSM processes. This position is full-time, following an M-F Eastern Business Hours schedule, with a hybrid work model that includes onsite work as needed.
Strong communication skills are essential for this role.
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