Product Analyst

Somerville, Massachusetts, United States

We're quickly growing and super excited for you to join us!

Today, Topsort has 6 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago Chile, São Paulo Brazil, Barcelona Spain, and Sydney Australia. We are a truly global company that was born in the pandemic that’s had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we’ve gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry.

Topsort is changing the way Retail Media works. By joining our scaling team, you'll feel your impact from day 1. The processes and messaging you build today will be a critical part of our foundation as we accelerate toward 200 Top sorters worldwide, and your innovations will leave a lasting mark on the industry, as a whole. Retail Media is on the verge of a new era, and Topsort is gathering the ecosystem together to shape a brighter future.

Joining us now, you'll work directly alongside our co-founders and founding members to bring on Retail Media 3.0. If you're looking to define your career as something greater than yourself, come scale with us.

We are looking for a highly analytical Product Associate with a builder's mindset to join our team. In this role, you won't just report numbers; you will be the bridge between complex data possibilities and real product value.

You’ll thrive here if you have a strong mathematical foundation, sharp product instincts, and the technical toolkit to deep-dive into datasets to uncover the "why" behind performance. We value intellectual curiosity and the ability to solve puzzles in a fast-paced environment.

• Drive Data Discovery: Use SQL and Python to navigate large datasets, identifying patterns and opportunities that drive product growth.
• Master the Metrics: Interpret and refine KPIs with a clear understanding of statistical significance and expected targets.
• Technical Advocacy: Act as a trusted advisor to both internal teams and external clients, translating complex technical insights into actionable product strategies.
• Shape the Product: Work closely with Engineering and Product teams to ensure our data-driven culture is reflected in every feature we launch.
• Visualization & Storytelling: Transform complex requirements into intuitive dashboards and visualizations that simplify decision-making.

• Analytical Rigor: A strong background in a quantitative field (such as Engineering, Math, Physics, Economics, or Computer Science) is highly valued.
• Technical Toolkit: Proficiency in SQL is essential. Experience with Python for data analysis and statistical modeling is a significant plus.
• Problem-Solving Instincts: Ability to think from first principles and handle ambiguity with a structured, logical approach.
• Communication & Stakeholder Management: Exceptional ability to communicate technical concepts to both technical and non-technical audiences in Advanced/Fluent English.
• Data Visualization: Familiarity with BI tools (Metabase is a plus) and a knack for creating clear, impactful reports.
• Client-Facing Mindset: Comfort in dealing with external stakeholders and a proactive attitude toward solving their challenges.

• Deep dive into details: Professionals who are not content with superficial answers and dive deeply into the details to uncover root causes and optimal solutions.
• Team first: A low need for individual recognition, always prioritizing collective results over personal credit.
• You thrive with ambiguity: Exceptional ability to tackle open-ended problems in unstructured environments, turning chaos into structured innovation.
• Adaptability: Willingness to learn, mentor, lead, and follow as the situation demands, fostering growth at all levels.
• Urgency: A disproportionate sense of urgency in execution, while keeping scalability and the creation of replicable processes in mind to ensure long-term success.
• Curiosity: Genuinely curious individuals who can quickly learn difficult concepts and apply them effectively.