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IT Service Desk Analyst - Retail & Corporate
Job in
Somerville, Middlesex County, Massachusetts, 02145, USA
Listed on 2026-06-03
Listing for:
PUMA Group
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
PUMA Group, based in Somerville, Massachusetts, seeks a Technical Support Specialist to provide first point of contact technical assistance across Corporate and Retail environments. The role requires diagnosing issues and managing critical incidents to minimize business financial impact.
Candidates should have 1-2 years of experience in a similar role and exceptional customer service skills, with a focus on end-user support. The position offers a competitive salary range of $51,800-$68,905, along with bonuses and benefits.
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