Senior IAM Engineer Identity Governance

Senior IAM Engineer

MGB Digital is hiring a Senior Identity and Access Management Engineer to design, implement, maintain, and support Mass General Brigham’s Identity Governance and Administration (IGA) platforms. The position is full‑time with comprehensive benefits and a hybrid work model.

Overseeing provisioning, automation, integration with business applications, continual improvement, and on‑call support, the Senior IAM Engineer will be a key member of the IAM team, collaborating across MGB groups to deliver secure and efficient identity solutions.

• Work within the team responsible for identity and access provisioning, automation, and integration of the IGA platform (Saviynt) with all digital services and applications.
• Participate in continual improvement of services and proactively develop IGA solutions that meet the demands of new technologies and technical environments.
• Act as an active member of the IAM team, partnering with other MGB groups to design and implement tools and processes that maintain identity and access management.
• Support best practices and create an environment that fosters continuous IAM service delivery, optimization, and improvement.
• Provide support for daily requests.
• When assigned, monitor the IAM work request and incident queue through Service Now and assume responsibility for incoming requests.
• Support the migration from a home‑built IGA platform to Saviynt and/or other IGA solutions.
• Support the design, planning, and execution of the integration of Workday at MGB with our Identity Management platform.
• Support all Cloud IAM efforts in support of MGB’s multi‑cloud strategy.
• Help lead the IAM modernization project (3‑year) and execute all assigned tasks.
• Occasional after‑hours and weekend work may be required.
• Participate in IAM on‑call rotations and carry a cell phone 24/7.
• Use MGB values to govern decisions:
  Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and treat colleagues with Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.
• Hands‑on experience with Enterprise IGA solution, preferably Saviynt or SailPoint, and JML experience integrating with systems like Workday, Azure, and Service Now.
• Other duties and responsibilities as assigned.

• Bachelor’s degree (B.A./B.S.) in a technical discipline from an accredited college or university.
• 5+ years of experience in IT.
• 2-5 years of experience in an Identity and Access Management role with an emphasis on Identity Governance Administration.
• Experience with Saviynt or other IGA platforms preferred (SailPoint, Oracle, One Identity, Omada).
• Healthcare experience helpful.

• Hands‑on experience designing, implementing, and deploying IGA solutions in an enterprise environment.
• Experience with Microsoft Windows and other operating systems such as Linux and Apple (MacOS and Linux).
• Experience with modern IGA platforms (Saviynt, SailPoint, Oracle, etc.) to enable secure applications, data, and infrastructure for Cloud (Office 365, AWS, Azure, GCP, Salesforce, Workday) and enterprise solutions.
• Working knowledge of administration integration and ticket processing in Service Now.
• Knowledge of information security technologies.
• Experience with handling and resolving customer issues or problems.
• Exceptional communication skills, self‑directed learning, independence, and diligence in completing tasks.
• Knowledge and experience of Cloud IAM features, functionalities, technologies, and techniques.
• Ability to lead team members.
• Successful ability to cross‑train less experienced engineers.
• Lead meeting discussions.

• M‑F Eastern Business Hours Full Time required.
• Hybrid model includes in‑person onsite work at MGB local sites, weekly or monthly, as determined by business needs.
• Flexibility for weekly or monthly in‑person stakeholder meetings, team meetings, and internal customer needs.
• On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB‑provided equipment.

Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.