Digital Project Manager

Site:
Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary The scope of this role is focused on project management and content management for the Digital Research Portal. The Research portal is a project to consolidate fragmented research resources into a single, AI-powered digital platform that streamlines access to data, services, policies, and tools across the research enterprise. It aims to enhance user experience, improve onboarding, and support strategic goals by replacing legacy websites with a unified, intelligent portal.

The ideal candidate will lead content strategy as well as project coordination during the development of the project into the ongoing enhancement of the Research Portal and other MGB research websites. The Project Manager ensures the accuracy, alignment, and user relevance of digital content across platforms, manages content creation and refresh initiatives, and supports the promotion of research products and services.

This position collaborates closely with internal stakeholders and external vendors. This role also performs key project management functions—coordinating meetings, action items, and deliverables to ensure the successful execution of milestones tied to the research portal and other digital research initiatives.

Content & Web Management Lead content strategy and implementation for the Research Portal and related websites

Manage content lifecycle: creation, approval, updates, and retirement

Gather and translate user feedback into actionable content and website design improvements

Identify content gaps and ensure clear, consistent messaging across platforms

Implement content updates using Adobe Experience Manager (AEM)
Collaborate with designers and developers to ensure high-quality site functionality

Draft researcher-focused content and communications for digital research initiatives

Coordinate visibility campaigns (e.g., “road shows”) to promote digital research tools and services

Project Management & Coordination Lead research portal and other MGB digital research content and project related meetings with preparation and outlined deliverables

Track various website project milestones, risks, and tasks, ensuring completion on time and within budget

Serve as a primary point of contact for digital research web project status, changes, and expectations management.

Support post-website launch needs, including updates, training, and site maintenance

Handle multiple concurrent digital research projects while maintaining robust project documentation

Qualifications Education Bachelor 's Degree Information Technology required or Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?

Yes Experience Experience  in information technology positions 3-5 years required

Qualifications

Required2+ years of project management experience in digital or web-focused roles

Experience managing cross-functional projects and vendor relationships

Familiarity with web content management platforms (e.g., AEM, Word Press)

Experience with managing large messaging distribution lists

Strong writing, editing, and digital communication skills

Excellent stakeholder engagement skills, including executive communication

Ability to manage multiple projects and adapt in complex environments

Preferred

Experience with AEM and Workfront (or similar enterprise systems)
Project management certification (e.g., PMP, CAPM, or Agile/Scrum)
Knowledge of healthcare research or academic medical center operations

Familiarity with digital accessibility standards

Knowledge,

Skills and Abilities

Knowledge of the principles, procedures, and methods used in systems analysis and design, including those having computer-based…