Director, IT Operations

Are you ready to build America’s energy future? Form Energy is an American manufacturing and energy technology company. We’re revolutionizing energy storage with cost‑effective, multi‑day technology designed to keep the electric grid secure and reliable, even during extended periods of stress. By strengthening the electric system and reimagining what’s possible, we’re giving clean energy a whole new form!

In recent years, Form Energy has earned a number of accolades, including being named by TIME as a “Best Invention,” MIT Technology Review as a “Top Climate Tech Company To Watch,” and Fast Company as “One of the Next Big Things In Tech.” We are making rapid progress on our mission of delivering energy storage for a better world, and our team is growing just as rapidly to meet demand.

We have signed contracts with leading electric utilities across the United States and production of our iron‑air batteries is underway at our first high‑volume manufacturing facility in West Virginia.

Working for Form Energy is more than just a job, it’s a chance to be part of something extraordinary. And now—right as we significantly scale up battery manufacturing—might be the most exciting moment in the company’s history to join. We are assembling a team of highly talented and driven individuals across the country. Driven by our core values of humanity, excellence, and creativity, our team is determined to deliver on our mission and transform the energy landscape for the better.

Form Energy is scaling quickly across research, engineering, and manufacturing, and maturing the operating discipline that comes with it. The Director of IT Operations owns the infrastructure, end‑user services, networks, identity, and endpoint fleet that keep the company running across four U.S. sites. You will build a lean, metrics‑driven, audit‑ready IT operation—delivering excellent service to a demanding R&D, lab, and manufacturing user base while standing up the operational controls a maturing company requires.

This is a hybrid role, which will require working on site from one of our office locations 3+ days per week. Relocation assistance is available.

• Own core IT infrastructure: servers, storage, virtualization, and cloud (Microsoft 365 / Azure and Google Workspace) — including tenant infrastructure, security baselines, licensing compliance, and endpoint integration — and the identity and access infrastructure (Entra  / Active Directory, MFA, and conditional‑access policies). SSO federation and SCIM provisioning to enterprise platforms are owned by IT Engineering & Platforms, acting on this infrastructure.
• Lead the endpoint fleet and device management across Windows and macOS (MDM, imaging, patching, encryption enforcement) and the supporting service catalog.
• Direct networking across all sites — LAN/WAN/WLAN, firewalls, and segmentation — and partner with manufacturing controls teams on the secure IT/OT boundary (without owning OT).
• Own the service desk, procurement, and IT asset/inventory management across all sites — through a Manager, IT Service & Procurement — defining SLAs and metrics and driving a strong customer‑service culture for a multi‑site, multi‑shift user base.
• Mature IT operations disciplines — incident, problem, and change management; monitoring and alerting; backup and restore; runbooks; and on‑call.
• Operate IT general controls (access, change, and operations) to ITGC standards and produce audit‑ready evidence as the company’s controls environment matures; partner closely with Cybersecurity & GRC and external auditors.
• Manage infrastructure, networking, and endpoint vendors, licensing, and the operating budget; deliver excellence and reliability with a lean team.
• Lead a distributed team of site systems/network engineers and a service & procurement manager across MA, CA, and WV; coach, develop, and hire selectively against clear capability gaps. (A dedicated Infrastructure & Networking manager layer may be added later if span of control warrants.)

• 10+ years in IT with 5+ years leading IT operations and/or infrastructure teams, ideally across multiple sites.
• Demonstrated…