Workday Business Intelligence Manager

Overview

This position will lead the technical strategy for reporting and business intelligence within People Analytics. The Manager will oversee the development and maintenance of dashboards, reporting infrastructure, and data architecture. Key responsibilities include defining reporting architecture across Workday, Prism, and downstream tools; owning data models and metric definitions; ensuring data quality and governance standards; prioritizing and allocating reporting work; partnering with IT/EDW teams on integrations;

and standardizing dashboards and reporting frameworks across the enterprise. This role is critical to building the foundation of accessible, trusted workforce data that enables leaders to make informed decisions.

• Lead and manage the Business Intelligence team, including analysts and developers, providing direction, mentorship, and support to ensure high-performance standards.
• Collaborate with executives, department heads, and other stakeholders to understand their data needs and business objectives, translating requirements into actionable Business Intelligence solutions.
• Oversee the development and maintenance of data models, data visualizations, interactive dashboards, and reports to monitor key performance indicators across the hospital.
• Drive the implementation of best practices in data governance, data quality, and data security to ensure the accuracy, reliability, and confidentiality of hospital data.
• Analyze and interpret complex data sets to identify trends, patterns, and insights that can inform strategic decision-making and process improvements.
• Continuously assess and improve the BI infrastructure, tools, and processes to optimize efficiency and enhance the user experience.
• Collaborate with the BI team and end-users to identify training needs, conduct training sessions, and provide support to ensure effective utilization of BI solutions.

• Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required
• Experience can be accepted in lieu of a degree

• 8-10+ years Business Intelligence and Data Analysis experience required

• Strong expertise in data modeling, data warehousing concepts, and database design principles.
• Strong proficiency in BI and data visualization tools such as Tableau, Power BI, Qlik, or similar platforms.
• In-depth knowledge of SQL and experience working with large datasets and relational databases.
• Leadership and team management skills, with a track record of effectively leading BI development teams.
• Excellent problem-solving and analytical skills, with the ability to translate business requirements into technical solutions.
• Strong communication skills to interact with stakeholders at all levels and effectively convey technical information to non-technical audiences.

Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.