Epic ODBA Systems Engineer II

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Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Help Power One of the Largest Healthcare Systems in the Country At Mass General Brigham, we are transforming healthcare through technology. As we continue to grow and invest in our Epic infrastructure, we're expanding our Epic Engineer team to support innovative initiatives that improve care delivery and impact patient populations across our world-class healthcare system.

This is an opportunity to work on highly visible, enterprise-scale Epic environments while collaborating with talented teams across Digital, Clinical Informatics, and Operations. Our engineers play a critical role in ensuring the stability, performance, and scalability of systems that support millions of patient interactions each year.

The Systems Engineer II - Epic ODBA is responsible for managing the enterprise Epic EHR database environments at Mass General Brigham. The Engineer provides ongoing support including building, upgrading, patching and extensive monitoring.

The Epic ODBA will ensure stability, performance and high availability of these critical systems.

Qualifications What You'll DoManage and support Epic ODB environments, including installations, configurations, upgrades, and patching

Perform IRIS database administration and support enterprise Epic infrastructure

Monitor, analyze, and optimize system performance while supporting capacity planning efforts

Partner with Epic application, infrastructure, and operations teams to maintain a highly available environment

Troubleshoot complex technical issues and implement scalable solutions

Support ongoing modernization initiatives, including cloud and platform engineering efforts

What We're Looking For Bachelor's Degree required

This role can review and consider experience in lieu of a degree

Epic ODBA certification

Preferred Experience administering enterprise systems and platform

Experience administering and supporting enterprise Epic environments

Strong knowledge of Epic infrastructure, ODB management, upgrades, and patching

Experience with system performance analysis, troubleshooting, and capacity planning

Preferred Qualifications Strong Inter Systems IRIS database administration expertise UNIX/Linux system administration and scripting experience

Familiarity with cloud technologies such as AWS, Azure, or Google Cloud Platform

Experience with Epic Chronicles, Data Courier, and related Epic technologies

Passion for solving complex technical challenges in a mission-driven healthcare environment

Skills For Success Ability to manage Epic ODB environments including installations, configurations, upgrades and patching IRIS database administration expertise strongly preferred

Experience in system performance analysis and capacity planning

Experience and knowledge of UNIX/Linux system administration and scripting preferred

Familiarity with cloud platforms (AWS, Azure, Google Cloud)
Familiarity with Epic Chronicles, Data Courier and other Epic applications preferred

Ability to analyze and troubleshoot complex system and application issues.

Understanding of system security concepts and the implementation of security-leading practices.

Excellent reasoning and analytic skills in a time critical/mission critical problem-solving operation. Excellent presentation skills

Ability to lead discussions on specific technical topics

Excellence at prioritizing work and tasks.

Ability to work collaboratively with technical and non-technical people.

Additional Job Details (if applicable)
Working Model RequirementsM-F Eastern Business Hours Full Time required

Hybrid model includes in person onsite work at MGB local sites, weekly or monthly, to be determined based on business needs

Must be flexible for 1x weekly or 2x monthly at least, for in person stakeholder meetings, team meetings and internal customer needs

On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment

Remote Type Hybrid Work  Location
399 Revolution Drive Scheduled Weekly Hours
40

Employee Type Regular Work  Shift Day (United States of America)
Pay Range $75,275.20 - $/Annual Grade6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay…