System Engineer II

Mass General Brigham Enterprise Engineer

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Join a high-performing enterprise engineering team responsible for some of the most critical platforms across Mass General Brigham. These systems support essential business operations and require 99.99% uptime, making reliability, innovation, and technical excellence at the heart of what we do. You'll partner with cross-functional teams to support, enhance, and build custom enterprise applications that make a meaningful impact across the organization.

This role offers a unique blend of application support, continuous improvement, and hands-on software development.

We are committed to helping our team members expand their technical expertise and build rewarding careers. You'll gain exposure to a broad range of modern technologies,  Framework,.NET 9/10 and C#, HTML, JavaScript, and modern web frameworks, Azure App Services and Azure Data Factory, containerization technologies, and cloud-native application development and deployment.

We strongly support continuous learning and encourage all team members to pursue cloud certifications, including Microsoft Azure Certifications and Amazon Web Services (AWS) Certifications. Our team values collaboration, diversity of thought, and open communication. We foster an environment where teammates are encouraged to share ideas, challenge assumptions, and engage in candid, respectful discussions while supporting one another's growth and success.

Implement, maintain, and support technical platforms comprising software, networks, hardware, and databases. Responsible for the implementation and support of technical solutions, including platform systems that require critical aspects of infrastructure, network, application, database, and security frameworks. Manage day-to-day operations of enterprise platforms, including applications, servers, storage, and networked services. Monitor and optimize platform performance, availability, and capacity. Troubleshoot and resolve complex platform issues across multiple environments.

Develop and maintain automation scripts and tools to improve operational efficiency. Contribute to the design and implementation of new platforms and services. Participate in platform upgrades, migrations, and patch management. Support security hardening and vulnerability remediation efforts. Collaborate with cross-functional teams to support business and technical projects.

Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required. Experience as a systems engineer or related position 3-5 years required. Proficient in administering enterprise systems and platforms. Strong understanding of networking concepts, firewalls, and load balancers. Strong understanding of data structure and database systems. Intermediate scripting and automation skills to streamline operational tasks. Familiarity with cloud platforms (AWS, Azure, Google Cloud) and hybrid environments.

Ability to analyze and troubleshoot complex system and application issues. Experience with system monitoring tools and interpreting performance data. Understanding of system security concepts and the implementation of security-leading practices. Effective collaboration and communication skills across technical and non-technical teams.

M-F Eastern Business Hours required. Wednesdays in office onsite required, must be flexible for business needs and planned meetings in addition to Hybrid: 1x weekly minimum. A quiet, secure, compliant workspace is required for remote workdays, and will be viewed and confirmed via Microsoft Teams Video on day 1. MGB will ensure that candidates have a HIPAA-compliant workspace (a dedicated, private workspace…