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End User & Lab IT Services Manager

Job in Somerville, Middlesex County, Massachusetts, 02145, USA
Listing for: Genetix Biotherapeutics Inc.
Full Time position
Listed on 2026-09-08
Job specializations:
  • IT/Tech
    Systems Administrator, IT Project Manager
Salary/Wage Range or Industry Benchmark: 135000 - 165000 USD Yearly USD 135000.00 165000.00 YEAR
Job Description & How to Apply Below

Genetix Biotherapeutics is seeking a Manager of End User Services & Lab Support to own the employee and lab IT experience, from frontline help to platform ownership across Somerville facilities. The role combines hands-on service leadership with platform administration to ensure high-quality, compliant support for both office and lab users.

The ideal candidate has 5+ years in end user services, strong Microsoft 365 and Docu Sign expertise, and lab IT experience, with a focus on SLAs, onboarding,

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