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Solutions Engineer - API

Job in Somerville, Middlesex County, Massachusetts, 02145, USA
Listing for: Capital Factory
Full Time position
Listed on 2026-09-20
Job specializations:
  • IT/Tech
    Technical Support, Technical Sales, Technical Writer, IT Consultant
Salary/Wage Range or Industry Benchmark: 100000 - 120000 USD Yearly USD 100000.00 120000.00 YEAR
Job Description & How to Apply Below

Smart Bear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. Smart Bear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams.

Smart Bear is trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, Jet Blue, and Microsoft. Smart Bear’s open source tools are downloaded more than 100 million times a month and have earned over 30,000 Git Hub stars from the developer community. With its best-loved brands, including Swagger, Test Complete, Reflect, QMetry, Zephyr, and more, Smart Bear meets customers where they are to make our technology-driven world a better place.

Learn more at , or follow us on Linked In, X, and Reddit.

At Smart Bear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide.

Join us in our mission.

About the role

As a Solutions Engineer I you will:
  • Serve as a trusted technical advisor to partners, prospects, and customers.
  • Lead technical discovery conversations to understand business and technical requirements.
  • Deliver tailored product demonstrations and technical presentations aligned to customer use cases.
  • Design and guide proofs of concept (POCs), evaluations, and technical validations.
  • Partner with Sales to develop technical win strategies and address technical objections.
  • Help partners qualify opportunities and map Smart Bear solutions to customer needs.
  • Contribute to functional and technical responses for RFIs/RFPs.
  • Collaborate with Product Management, Marketing, and Customer Success to support partner and customer success.
  • Convey product feedback, field insights, and feature requests to internal teams.
  • Support partner enablement through training, webinars, and technical resources.
  • Comfortable working with software resellers, partners, or third-party stakeholders.
  • Strong presentation, storytelling, and whiteboarding skills.
  • Ability to communicate complex technical topics clearly to technical and non-technical audiences.
  • Represent Smart Bear at industry events and partner engagements (approximately 5% travel).
We are looking for you if you have:
  • 2+ years of experience in a Solutions Engineer, Sales Engineer, or customer-facing technical role.
  • Experience presenting or explaining technical concepts to varied audiences.
  • Experience working with customers, partners, or internal stakeholders to solve technical challenges.
  • Ability to quickly learn new technologies and articulate their value.
Technical Background
  • Familiarity with UI and API test automation concepts and tools.
  • Working knowledge of modern automation frameworks (e.g., Selenium, Playwright).
  • Basic understanding of CI/CD workflows and Git-based development practices.
  • Experience working with APIs programmatically using JavaScript or Python.
  • Exposure to cloud platforms (AWS, Azure, etc.).
  • Understanding of networking fundamentals or security best practices.
  • Experience supporting technical evaluations or pre‑sales engagements.
  • Experience with API design and documentation tools such as Swagger/OpenAPI
Why you should join the Smart Bear crew
  • You can grow your career at every level.
  • We invest in your success as well as the spaces where our teams…
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