UKG Pro WFM Configuration Specialist

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Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary MGB Digital is hiring a UKG Pro WFM Configuration Specialist Applications Analyst!

The Opportunity We are seeking a Configuration Specialist with extensive expertise with UKG Pro WFM. In this role, you will be responsible for configuring, implementing, and optimizing the UKG Pro WFM instance to meet client-specific needs and improve operational efficiency.

What You'll Get to Do:
• Configure, implement, test and optimize UKG Pro WFM to align with operational workflows.
• Conduct thorough testing and validation of configurations to ensure accuracy and alignment with client goals.
• Trains end users on the operation of software applications. Develops end user documentation.
• Provides ongoing support of the software applications by identifying and resolving issues.
• Engage in dedicated project work.
• Participates in regular team meetings to discuss team activities, issues and updates.
• Participate in professional development activities such as webinars, workshops, and online training.

What you will bring to the role:
• Expertise in configuring and implementing at least one of the following UKG Pro WFM areas:
Timekeeping, Advanced Scheduling, Attestation, Analytics or reporting.
• Experience with writing and executing test plans designed for direct and regression testing
• Clear and effective communication to collaborate with stakeholders and provide technical guidance.
• Ability to create tailored solutions that address unique client needs that can align with enterprise standardization.

Qualifications Bachelor's Degree Information Systems preferredMGB can consider and review experience in lieu of a degree

Experience in the development, support or operation of software applications 2-3 years required

Skills For Success Exceptional verbal and written communication skills.

Exceptional interpersonal skills to effectively communicate with both technical and non-technical staff.

Demonstrated analytic and problem-solving skills.

Knowledge of Microsoft Office 365 and other popular office productivity solutions.

Additional Job Details (if applicable)
Working Model RequiredM-F Eastern Business hours

Onsite 1x weekly required

Must be flexible for additional days onsite for meetings in office, as planned and scheduled for business needs

Remote work days require a stable, secure, quiet, compliant work station using MGB provided equipment

Remote Type Hybrid Work  Location
399 Revolution Drive Scheduled Weekly Hours
40

Employee Type Regular Work  Shift Day (United States of America)
Pay Range $75,275.20 - $/Annual Grade6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications;

however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition…