Lead Record Management

Job Description :

Pay Range: $28hr - $33hr

Responsibilities:

• In collaboration with the management team, oversees the day-to-day operational functions of special projects in the CRCC.
• Coordinates assignment of team resources in operations of CRCC special projects.
• Facilitates training and provide direction and guidance to direct reports in a complex environment to ensure that all staff are appropriately informed, trained, guided, supported and evaluated. Works to develop staff for special projects.
• Manages daily scheduling and assists with timekeeping for unit team, including management of timekeeping exceptions.
• Establish and maintain a positive and productive team environment and a stable work environment through leadership, mentoring and coaching staff.
• Provides input to management regarding overall employee performance.
• Monitors the quality of work performed by staff throughout the fiscal year and informs management of any deficiencies.
• Assist in recruiting and interviewing personnel in collaboration with HIM Management for the special projects team.
• Provides orientation and training to new staff regarding the operational and system policies and procedures.
• Works with management to respond to and mitigate the impact of issues which negatively impact unit functions.
• Collaborate with all involved parties regarding the issue and short and long-term plans for mitigation.
• Compile, maintain and distribute operational and management special project reports on a weekly, monthly, and/or as needed basis for HIM departmental management and other stakeholders as requested by unit management.
• Attends regularly scheduled meetings providing updates/status reports of assigned special projects.

• Associate s Degree OR High School Diploma with 2 years of healthcare experience required.
• Degree in HIM, Business, Management, or a related field preferred.
• Bachelor s degree preferred.

• Requires 2+ years of directly related HIM operation experience or 2+ general supervisory experience.

• Excellent communication and written skills.
• Detail-Oriented.
• Excellent analytical and problem-solving skills.
• Strong computer skills, Microsoft Window based computer skills.
• Ability to plan and manage projects, staff, other resources, and timelines; and to prioritize and delegate accordingly.
• Ability to be flexible, versatile, and adaptable in day-to-day activities conducted in a multi-site environment.
• Ability to manage workload and competing priorities to complete tasks within set limits.
• Ability to produce quality work consistently.
• Ability to work cooperatively and efficiently within all levels of the Mass General Brigham organization.
• Ability to work independently and as a team player.
• Exhibits strong professionalism and a highly proficient persona.
• Demonstrates commitment to delivery of high-quality customer service.