Area Manager, Management Operations Manager

Benefits/Perks

• A competitive salary plus bonuses
• Flexible Schedules
• Casual Dress-code
• Fun, wellness-focused work environment

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

Restore is seeking a Regional Manager with strong leadership skills and a knack for business development and sales. If you thrive in an entrepreneurial environment and have a background in the health and wellness or retail landscape, we want to meet you.

As a Regional Manager, you’ll play an integral role in cultivating and maintaining the Restore culture across multiple locations. This is your chance to join Restore on a mission to help people do more of what they love through our innovative, science-backed wellness services.

• Assist Managers with staffing, hiring, onboarding, training, and scheduling of all store staff
• Meet weekly with GMs to communicate store status through a comprehensive review of Sales, Operations, Equipment, Staffing, and Marketing/Events
• Develop the store management team within the region to deliver exceptional customer experiences in all stores.
• Lead ongoing education and professional development in soft skill development areas such as communication, relationship building, conflict resolution, and time management
• Create a rewarding and positive work environment that encourages the retention of associates. Identify and address any barriers to retention, including managing associate work-related concerns.
• Develop leadership skills and succession plans for both store managers and staff in the store.
• Ensuring all-district performance/compensation reviews are completed within established time frames
• Monitor and manage district-wide management staffing levels, working in partnership with human resources to project hiring needs and conduct workforce planning.

• Ensure store performance through KPIs of Revenue, Membership, Services, Avg Auto Pay, Attrition, Services per Client, Spend per Customer, and First-time visits
• Inspect the quality of interactions from Staff to Members through the Sales Process:
  Lead Generation, Appointment Booking, Price Presentation, and Handling Objections
• Collaborate with the Marketing team to address Cost per Lead (CPL) and Return on Investment (ROI) and ensure accurate spending for monthly promotions and campaigns
• Ensure equipment/store maintenance and repair is on a timely schedule to minimize delay in providing all Restore services and a world-class member experience
• Review store environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement.
• Create district implementation plans to support the execution of regional and company initiatives.
• Utilize management information tools and analyze financial reports to identify and address trends and issues in district performance.
• Direct the development of annual and long-term business plans for a district, ensuring alignment with the regional director, quantifying business outcomes
• Oversee the P&L for a market, creating and/or executing revenue and profit goals and understanding what financial levers to pull to move the market toward its goals, managing expenses, maximizing profits, and minimizing loss.
• Ensuring that marketing efforts are consistent across each store.
• Ensuring brand standards and consistency at each location while tailoring each location experience to best serve its respective neighborhood and community.
• Manage payroll, expenses, materials, and other costs associated with the operations of the stores to ensure target profits are achieved.
• Oversee the opening of new locations within the region, including partnering with the Corporate construction team,…