Store Manager, Retail & Store Manager

Job Summary

The Store Manager will plan and lead the daily operations of an assigned supermarket in an ongoing effort to increase store sales and profitability.

• Oversee the daily workflow of the store. Schedules and assigns staff to ensure efficient operations and optimal customer experience.
• Recruit, hire, and train staff.
• Direct and lead store department managers in the operations of each individual department.
• Implement discipline and termination of employees by partnering with their District Manager as needed and in accordance with policy.

• Develop and implement strategies to improve customer service and experience on an ongoing basis.
• Ensure consistent, efficient, pleasant customer experiences; resolve any customer service issues, complaints, or requests.
• Continually seek and identify methods to increase store sales and profitability; make recommendations and/or implement changes as appropriate.
• Develop milestones and goals for employees and ensure they are met.
• Collaborate with corporate staff to develop and implement sales goals, marketing strategies, and promotions.
• Ensure physical maintenance, safety, cleanliness, and attractiveness of the store.
• Supervise and report all inventory numbers for store departments.
• Assess periodic financial reports, evaluate performance, and implement improvements and changes as required.
• Perform other related duties as required.

• Exceptional customer service and managerial skills.
• Excellent verbal and written communication skills.
• Excellent organizational and time‑management skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to understand and manage all budgets.

• High School Diploma or Equivalent.
• At least five years of experience in retail management, preferably in grocery, with increasing levels of responsibility.

• Must be able to lift up to 50 pounds at times.
• Must be able to traverse and access all areas of the supermarket.