Vice President of Operations - Healthcare Services

Our client is a leading, physician-led healthcare organization providing specialized pulmonary, critical care, sleep services, and hospitalist coverage across acute and post-acute care settings. With operations in Massachusetts and New Hampshire, this growing organization is seeking a dynamic Vice President of Operations to join their leadership team. This is a unique opportunity to play a pivotal role in scaling a healthcare organization poised for significant growth.

As Vice President of Operations, you will report directly to the CEO and play a crucial role in leading the operational excellence of a growing healthcare organization with approximately 65 employees. This newly created position will free the CEO to focus on business development and company growth while you take ownership of day-to-day operations, provide leadership to site directors, drive provider productivity, and implement operational efficiencies across multiple locations.

Our client is a leading, physician-led healthcare organization providing specialized pulmonary, critical care, sleep services, and hospitalist coverage across acute and post-acute care settings. With operations in Massachusetts and New Hampshire, this growing organization is seeking a dynamic Vice President of Operations to join their leadership team. This is a unique opportunity to play a pivotal role in scaling a healthcare organization poised for significant growth.

As Vice President of Operations, you will report directly to the CEO and play a crucial role in leading the operational excellence of a growing healthcare organization with approximately 65 employees. This newly created position will free the CEO to focus on business development and company growth while you take ownership of day-to-day operations, provide leadership to site directors, drive provider productivity, and implement operational efficiencies across multiple locations.

• Supervise and provide leadership to directors across all sites, ensuring alignment with company mission and values
• Build a supportive, high-performing culture emphasizing accountability, collaboration, and continuous improvement
• Implement and monitor performance metrics and scorecards to ensure all sites meet or exceed established KPIs
• Drive provider productivity and efficiency by identifying and addressing barriers to optimal performance
• Develop and manage site budgets, ensuring financial goals are met while maintaining high-quality care standards
• Lead the operational integration of new sites as the company expands
• Ensure compliance with healthcare regulations, patient safety standards, and quality metrics
• Provide regular performance reports to the executive team, identifying areas for improvement
• Build and maintain strong relationships with external stakeholders, including hospital executives and referring providers
• Oversee staff onboarding and training programs across all sites

• Bachelor's degree in healthcare administration, business, or related field
• Minimum of 5 years of leadership experience in outpatient or inpatient healthcare operations management
• Proven experience managing multi-site healthcare operations
• Demonstrated ability to drive provider productivity and operational efficiency
• Strong leadership skills to effectively supervise directors and hold teams accountable
• Exceptional problem-solving, communication, and organizational skills
• Financial acumen with experience managing budgets and improving cost-efficiency
• Proficiency with healthcare technologies/systems (EMRs, productivity software)

• Master's degree in healthcare administration, business, or related field
• Experience with pulmonary, critical care, sleep services, or hospital medicine
• Data analytics experience
• Change management experience
• Experience handling the operational integration of new sites or facilities

• Competitive base salary range: $150,000-$190,000
• Performance-based bonus opportunity: 7.5-12.5% tied to KPIs (provider productivity, site-level performance, successful integration of new sites)
• Comprehensive benefits package
• Relocation assistance available
• Opportunity to grow with the company as it expands nationally

This position offers a unique opportunity for a motivated healthcare operations leader to:

• Join a growing organization with significant autonomy
• Shape operations during a critical scaling phase
• Make a direct impact on company growth and performance
• Build and develop high-performing teams
• Grow professionally as the organization expands

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual…